DAOUDA MAMOUDOU
SILVER SPRING,Maryland
Overview
22
22
years of professional experience
Work History
Manager
Ddaghost et Fils
06.2018 - 09.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Head of Operations
La Roche Benin
11.2014 - 02.2018
- Collaborated with executive leadership on strategic planning initiatives to drive business growth.
- Implemented data-driven decision-making processes, leveraging analytics to optimize operations.
- Streamlined operational processes by identifying inefficiencies and implementing best practices.
- Improved overall productivity with the introduction of innovative process improvement initiatives.
Team Leader - Service Delivery
La Roche Benin
03.2002 - 11.2014
- Streamlined operations by identifying areas for improvement in service delivery and implementing necessary changes.
- Implemented training programs to enhance the skill set of the team members, improving overall service quality.
- Delivered results-driven solutions that improved operational efficiency while meeting or exceeding client expectations.
- Participated actively in company-wide initiatives aimed at enhancing overall organizational effectiveness.
Education
Bachelor of Science - Biological And Physical Sciences
CEG AKPAKPA CENTRE
BRNIN07-1995
Timeline
Manager
Ddaghost et Fils
06.2018 - 09.2023
Head of Operations
La Roche Benin
11.2014 - 02.2018
Team Leader - Service Delivery
La Roche Benin
03.2002 - 11.2014
Bachelor of Science - Biological And Physical Sciences
CEG AKPAKPA CENTRE