Daphany Diego
Tallmadge
Summary
Skilled manicurist with a proven track record in boosting customer loyalty and revenue. Expertise in communication and time management facilitates efficient service delivery. Quick learner with the ability to adapt to new environments and challenges. Committed to continuous improvement and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Assistant Store Manager
Rite Aid
Tallmadge
10.2019 - 04.2022
- Coordinated merchandise displays to enhance customer experience.
- Assisted in daily store operations and staff management.
- Managed inventory levels and conducted regular stock audits.
- Monitored compliance with health and safety regulations.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Mitigated business risks by working closely with staff members and assessing performance.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Lead Nail Technician
Root Salon & Spa
Tallmadge
07.2022 - Current
- Oversaw daily operations of salon, ensuring exceptional customer service and efficient scheduling.
- Maintained clean and professional working environment consistently.
- Processed cash, credit, and debit transactions accurately and securely.
- Greeted customers promptly and responded to questions.
- Addressed customer questions and concerns regarding products and services.
- Inspected displays regularly for cleanliness, accuracy and organization.
Education
High School Diploma -
Tallmadge High School
Tallmadge, OH06-2022
Bachelor of Arts - Speech-Language Pathology
Kent State University
Kent, Ohio, OH06-2028
Skills
- Effective communication
- Customer service
- Conflict resolution
- Team collaboration
- Project management
- Scheduling coordination
- Proficient in Microsoft Excel
- 2 years experience with QuickBase
References
References available upon request.
Timeline
Lead Nail Technician
Root Salon & Spa
07.2022 - Current
Assistant Store Manager
Rite Aid
10.2019 - 04.2022
High School Diploma -
Tallmadge High School
Bachelor of Arts - Speech-Language Pathology
Kent State University