Daphne Dayoan

· Manages orders through the entire order lifecycle for a collection of B2B mid-size customers across all applicable Caleres brands. Proactively monitor and adjust orders to maintain accurate, complete and on-time shipments from receipt of SO or contract to warehouse shipping and invoicing

· Facilitates collaboration with brand partners and logistics to ensure brand forecasting is met monthly, quarterly and annually by pushing for distro’s, expediting shipments, prioritizing inbound containers and coordinating accelerations.

· Develops others by serving as mentor, and routinely assisting in formal training of other members of department.

· Identifies opportunities for improvement and automation, proposing solutions to department leadership and assisting with adoption as directed.

· Identifies and communicates actionable information in a timely manner through focus on data analysis, research, root cause identification and solution mindset, partnering independently with cross functional peers and department leadership for resolution

• Developed project plans, timelines, and resource allocations for multiple concurrent initiatives.
• Led cross-functional teams to deliver promotional projects on time and within budget.
• Streamlined communication processes among stakeholders to enhance collaboration and transparency.
• Implemented performance metrics to assess project outcomes and identify areas for improvement.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

• Led daily store operations, ensuring compliance with company policies and procedures.
• Trained and mentored staff, fostering a high-performance team environment.
• Implemented inventory management systems to optimize stock levels and reduce shrinkage.
• Analyzed sales data to identify trends, driving promotional strategies to increase revenue.
• Conducted regular performance evaluations, providing constructive feedback to improve staff productivity.

My educational background includes some time in college- where I studied nursing. I have
completed over 4 semesters of higher education- and in my time in college- I honed my
communication, leadership and time management skills in classes and clubs such as English and
Student Nurses Organization. The knowledge that I gained in these and other courses would be
directly beneficial to this position. I plan to continue cultivating these skills in both my education
and work by taking more classes and pursuing new challenges in the workplace.