Daphne Hatton

• Prepared clients' skin for makeup application, ensuring a smooth and flawless base.
• Assisted with makeup touch-ups to maintain client satisfaction during events or sessions.
• Captured high-quality content for social media to promote brand visibility and client engagement.
• Maintained a clean and hygienic work environment by sanitizing and organizing makeup stations and tools.
• Washed and maintained brushes and tools to meet professional hygiene standards.
• Supported client booking processes, managing appointments efficiently and professionally.

• Managed and motivated employees to be productive and engaged in work.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Cross-trained existing employees to maximize team agility and performance.

• Upheld strict regulations for safe alcohol service and food safety.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.