Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daphne Lovelace

North Las Vegas

Summary

Dynamic Barista Manager at Aramark with a proven track record in enhancing customer satisfaction and team performance. Expert in staff training and health compliance, fostering a culture of cleanliness and organization. Successfully resolved customer issues, driving repeat business and operational efficiency. Committed to continuous improvement and excellence in service delivery.

Overview

9
9
years of professional experience

Work History

Barista Manager

Aramark
08.2023 - 02.2025
  • Served customers quickly and efficiently and created strategies to prevent delays.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
  • Restocked and cleaned stations and facilities to maintain cleanly and operable standards.

Production Worker

Proctor and Gambel
04.2021 - 07.2021
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Production Worker

FC Industries
06.2018 - 01.2021

Pack and print rebar. allocate all product needed to be shipped. Manage paperwork to ensure all orders are signed and attaches to the proper shipment.

Used troubleshooting methods to identify issues with mechanical tools.

Cashier/Shelf Stocker

Harbor Freight & Tools
09.2015 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

Business Management

Clinton Community College
Plattsburgh

High School Diploma -

Upper Heyford HS
London England
06-1980

Skills

  • Customer service
  • Cleanliness and organization
  • Health and safety compliance
  • Staff training and development

Timeline

Barista Manager

Aramark
08.2023 - 02.2025

Production Worker

Proctor and Gambel
04.2021 - 07.2021

Production Worker

FC Industries
06.2018 - 01.2021

Cashier/Shelf Stocker

Harbor Freight & Tools
09.2015 - 02.2018

Business Management

Clinton Community College

High School Diploma -

Upper Heyford HS
Daphne Lovelace