Desired Job Title
Barista ManagerHotel ManagerMarketing DirectorHairstylistInsurance AgentWork Type
Part TimeFull TimeLocation Preference
On-SiteLocation: Denver, CO, USDenver, CO
Open to relocation: No
Open To Work
Verified
This profile is verified using an email address.
Sara Bryant
Denver,CO
Work Preference
Summary
Guest relations specialist with expertise in appointment setting, customer care, and inventory management. Proven ability to enhance company-guest relationships through effective resolution of customer queries and concerns. Committed to creating a welcoming atmosphere during check-in and check-out processes, resulting in improved customer experiences.
Overview
11
11
years of professional experience
Work History
Barista Manager
The Hub Coffee
Grand Lake
01.2019 - 01.2021
- Managed inventory to ensure optimal stock levels and minimize shortages.
- Coordinated scheduling to enhance operational efficiency and reduce downtime.
- Conducted interviews to select qualified candidates for various positions.
- Provided customer service support, resolving inquiries and issues promptly.
- Addressed grievances to maintain customer satisfaction and loyalty.
Hotel Manager
The Big Horn Hotel
Grand Lake
01.2017 - 01.2019
- Delivered exceptional customer service to enhance client satisfaction.
- Resolved guest complaints promptly to maintain hotel reputation and loyalty.
- Managed maid work scheduling to ensure timely completion of tasks.
- Coordinated reservations efficiently, optimizing occupancy rates.
- Maintained accurate inventory records to support operational needs.
Marketing Director
Pro Painting
Littleton
01.2015 - 01.2017
- Developed comprehensive marketing strategies to enhance brand visibility and engagement.
- Established strong relationships with vendors and partners to maximize outreach efforts.
- Planned and produced highly effective experiential marketing events.
Hairstylist
Floyd’s Barber Shop
Westminster
02.2015 - 06.2016
- Delivered expert hairstyling services utilizing diverse cutting techniques.
- Consulted with clients to ascertain style preferences and requirements.
- Maintained cleanliness and organization of workstations and tools.
- Educated clients on appropriate hair care products and maintenance routines.
Insurance Agent
Affinity Insurance
Littleton
01.2010 - 01.2015
- Assisted clients in selecting appropriate insurance coverage options.
- Evaluated client needs to provide tailored insurance solutions.
- Processed policy applications and renewals efficiently and accurately.
- Developed strong relationships with clients to enhance customer satisfaction.
Hairstylist/Manager
Pro cuts
Littleton
01.2012 - 03.2014
- Supervised daily salon operations, ensuring adherence to company policies.
- Trained and mentored junior stylists in advanced techniques and customer service skills.
- Managed scheduling and appointment bookings, optimizing workflow efficiency.
- Developed promotional strategies that improved client retention and satisfaction levels.
Education
Cosmetology -
Regis Academy
Westminster, CO01.2006
High School Diploma -
Grand Junction High
Grand Junction, CO05.2005
Some College (No Degree) - Art History
Mesa State
Grand Junction, COSkills
- Inventory management
- Customer service
- Attention to detail
- Product promotion
- Transaction processing oversight
- Bank deposits
- Retail operations
- Cleanliness and organization
- Hiring
- Backroom stocking
- Shop opening and closing
- Cash handling proficiency
- POS system operation
- Leadership abilities
- Team collaboration
- Effective communication
- Problem-solving skills
- Customer service and relations
Timeline
Barista Manager
The Hub Coffee
01.2019 - 01.2021
Hotel Manager
The Big Horn Hotel
01.2017 - 01.2019
Hairstylist
Floyd’s Barber Shop
02.2015 - 06.2016
Marketing Director
Pro Painting
01.2015 - 01.2017
Hairstylist/Manager
Pro cuts
01.2012 - 03.2014
Insurance Agent
Affinity Insurance
01.2010 - 01.2015
Cosmetology -
Regis Academy
High School Diploma -
Grand Junction High
Some College (No Degree) - Art History
Mesa State