Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daphne Lusk

Columbus,OH

Summary

Energetic Corporate Trainer driven to success in planning, developing and delivering training for new and existing employees. Mixes latest techniques with proven methods to accomplish goals. Specializes in developing training methods for large diverse groups to achieve long-term growth and success.

Overview

21
21
years of professional experience

Work History

CORPORATE TRAINER CONGA CLM

Molina Healthcare Inc.
Columbus, OH
01.2024 - 02.2026
  • Presented Conga CLM training on Salesforce platform in virtual classes for 1-22 employees in Molina Healthcare managed care states. Configure templates in two (2) training environments and a live CLM environment to add new contract templates approved by policy and procedures. Conducted monthly touch-base meetings with Molina state plans in the Midwest region to ensure alignment. Facilitated virtual training sessions through learning management systems and meeting platforms to enhance participant engagement.

MANAGED CARE CONTRACT SPECIALIST

Molina Healthcare Inc.
Columbus, OH
04.2010 - 01.2023
  • Ongoing effective communication with Medical Providers Offices (PCP's, Specialists, Ancillary, Home Health, and Hospitals) and Internal Stakeholders to complete Medicaid Managed Care fully signed contract and request loading of the contract into the claim payment database. My territory extended into states that were newly won by RFP and within Ohio. Maintained contract files and tracked renewal dates across active agreements.

Temp to Hire

Molina Healthcare of Ohio
01.2008 - 01.2010
  • Ongoing communication with Medical Providers and Internal Stakeholders to complete Managed Care fully signed contract and request loading into Payment database.

Corporate Paralegal

Chase Bank
Columbus, OH
01.2005 - 08.2007
  • Created estoppel and subordination agreements from templates to route for ‘wet’ signature for bank branch leases.

Education

Bachelor of Arts - Economics

Ohio Wesleyan University

5 courses toward a Post Bachelors - Paralegal Certificate

Columbus State Community College

Skills

  • Problem Solving
  • Extensive research to fill network deficiencies by time and distance
  • Proficient use of Microsoft Word, Excel, Powerpoint and copilot
  • Credentialing databases including Cactus, CAQH and State licensing websites to check for Certificate of Insurance (COI)
  • Conga CLM training
  • Virtual instruction
  • Stakeholder communication

Timeline

CORPORATE TRAINER CONGA CLM

Molina Healthcare Inc.
01.2024 - 02.2026

MANAGED CARE CONTRACT SPECIALIST

Molina Healthcare Inc.
04.2010 - 01.2023

Temp to Hire

Molina Healthcare of Ohio
01.2008 - 01.2010

Corporate Paralegal

Chase Bank
01.2005 - 08.2007

Bachelor of Arts - Economics

Ohio Wesleyan University

5 courses toward a Post Bachelors - Paralegal Certificate

Columbus State Community College
Daphne Lusk