- Community Cleanup
- Sustainable Practices
- Urban Planning
- Historic Preservation
- Climate Change Mitigation
Hi, I’m
Daphne Matysuk
Aspiring Urban Planner
Gainesville
Summary
Personable and dedicated, with strong foundation in urban planning principles and sustainable development practices. Possesses knowledge of zoning regulations and GIS software, coupled with skills in data analysis and spatial planning. Aims to contribute to creation of efficient, vibrant urban spaces that enhance community well-being.
Overview
2
years of professional experience
Work History
CarMax
Customer Service Specialist
12.2024 - Current
Job overview
- Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer's needs.
- Managed high call volume while maintaining a courteous and professional demeanor.
- Assisted new employees with training, sharing best practices for handling difficult situations and achieving positive outcomes.
- Adapted quickly to changes in company policies or procedures, ensuring consistency in delivering accurate information to customers.
North Florida Sewing Center
Volunteer
11.2024 - Current
Job overview
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Promoted environmental awareness with educational workshops and hands-on activities.
Chick-fil-A
Certified Trainer
05.2023 - 12.2024
Job overview
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Provided ongoing support for certified individuals, offering guidance as they navigated new challenges in their professional roles.
- Developed innovative training materials, resulting in higher levels of trainee satisfaction.
Education
University of FloridaGainesville, FL
Bachelor of Science from Sustainability And The Built Environment
05-2025
University Overview
- Summa Cum Laude
- Bright Futures Scholarship Recipient
- Relevant Coursework: Historic Preservation, Urban and Regional Planning, Green Building Strategies, Site Analysis, GIS, and Social and Cultural Sustainability
- Capstone Project: Historic Preservation in Tarpon River Bend, primary researcher with the aid of Erica Mollon as my mentor, I have been looking into the Tarpon River Bend District in Fort Lauderdale, Florida, and determining how the local community can use preservation tools to enhance resilience and sustainability.
- Research Project: Analyzing University Heights North Historic District
- Alpha Phi Omega Member
Skills
- Customer service
- Positive attitude
- Project tracking
- Good communication skills
- Software knowledge
- Teamwork and collaboration
- Problem-solving
- LEED practices
- LEED Knowledge
Interests
Timeline
Customer Service Specialist
CarMax
12.2024 - Current
Volunteer
North Florida Sewing Center
11.2024 - Current
Certified Trainer
Chick-fil-A
05.2023 - 12.2024
University of Florida
Bachelor of Science from Sustainability And The Built Environment
Accomplishments
- Graduated from the University of Florida Summa Cum Laude
- Want to read my honors thesis? Click the link!
- https://docs.google.com/document/d/11oa8T3naFeulS9KiKK7El7LbAaazIFZZFNjnXJetcG8/edit?usp=sharing
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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