Daphne Tautuaa

Sales Associate:

• Service consumers and ensure we are reaching the needs of their shopping. Assisting consumers with computer and electronic purchases.
• Refilled/restocked the floor when needed in the morning and during operating hours.
• Contribute with other team members with remerchandising of the sales floor.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Sales Supervisor at South Coast and Brea location:

• Help consumers shop for their wants/needs and maintain great customer service while also merchandising new products that reflect consumers base
• Complete managerial duties like counting tills/registers, opening/closing the store, learning & utilizing selling techniques, displaying goals, and finding different ways of motivating the team to meet sales goals, UPT and Conversion.
• Led employees in the planning, implantation and execution of merchandising & operating initiatives.
• Kept a good line of communication with managers on department performances and overall store as an open/closing manager.

Cashier at South Coast and Brea location:

• Greet in person & phone customers with friendly service and attentiveness with their needs.
• Answering FAQ’s and inquires about merchandise and quality.
• Keeping a line of communication with the team on how sales are going and maintaining conversion & UPT.
• A second “Manager on Duty” to the MOD to keep a flowing work environment and line of communication.

Back of House Cook:

• Maintain a clean and sanitary work environment for me and employees.
• Maintain food quality such as keeping food fresh, hot and ready to go.
• Organize & clean cooking equipment, food storage and freezer.
• Made necessary steps to meet consumers needs and resolve food or service issues.
• Maintained and made sure everything was done in a timely and correct fashion for everyone around.
• Flexed my time over to different departments when needed or finished with my tasks for the day.

Prep Team:

• Prepared ingredients needed for the following days or events planned.
• Partnered with different departments to fill their ingredient needs for all the line cooks. Making sure there aren't any issues on the day of.

Line Cook:

• Maintained and ensured meals were fresh, hot, ready and correct per consumer order.
• Assist in other line cooks as needed.
• Maintain a clean and sanitary work environment for employers and consumers.

Cashier:

• Kept a friendly and great customer service when greeting consumers in store and on the phone. Making it easier for consumers to order and pick up.
• Made sure to correctly note and reiterate their orders
• Made sure orders were made in a timely manner and delivered to the right address on time. Cash handling and making sure everything is accounted for.