Daphne Trindade
Elizabethport,NJ
Summary
Dedicated Clinical Manager with extensive experience in healthcare administration. Committed to enhancing patient care through effective management and strong leadership. Brings a deep understanding of the medical field, fostering professionalism and loyalty within teams to drive organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Central Jersey Medical Center
Perth Amboy, New Jersey
04.2025 - Current
- Assisted healthcare providers with patient examinations and medical procedures.
- Managed patient records in electronic health record systems, ensuring accuracy and compliance.
- Prepared examination rooms with necessary instruments and supplies.
- Coordinated patient appointments to optimize scheduling and enhance continuity of care.
- Educated patients on treatment plans, medications, and preventive care options.
- Conducted vital sign checks and documented results accurately in records.
- Collaborated with healthcare teams to enhance patient care and service delivery.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections and medications according to physician instructions, contributing to patient treatment plans.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
Clinical Manager/ On-Call Medical Assistant
Nirvana Healthcare Management Services
Orange, USA
05.2023 - 09.2024
- Served as the Clinical Manager, charged with ensuring the validity & stock of inventory, medicines, and vaccines. Also served as Medical Assistant in times of short-staffing & when coverage was necessary.
- Processed & oversaw purchase orders for the acquisition of medical supplies & machinery. Communicated with vendors as it relates to order status & fulfillment.
- Provided mentorship and guidance to all Medical Assistants, ensuring adherence to best practices and maintaining high standards of patient care.
- Welcomed patients, verified their personal information and gathered relevant medical histories, including current symptoms and past conditions.
- Assisted in reviewing and verifying medications, prescriptions, and the patient's preferred pharmacy.
- Documented and accurately recorded vital signs, symptoms and comments from the patient for physician evaluation.
- Protected patient privacy by safeguarding medical records and ensuring strict confidentiality.
- Ensured thorough and accurate documentation of patient information, including vital signs and medical details, for physician review.
- Promoted and upheld the clinic's professional reputation by following ethical practices and delivering exceptional patient service.
- Administered vaccines, injections, and other treatments as directed by the supervising physician.
- Supported patients during Telehealth visits with the attending physician.
- Ensured timely follow-up on patient appointments, lab results, and radiology reports.
- Performed DOT and Non-DOT urine drug screenings, alcohol testing, physical exams, and COVID-19 PCR and rapid test swabs.
- Fostered positive, professional relationships with external healthcare providers and specialists.
- Supported the OBGYN provider with various procedures, screenings, and patient exams.
Medical Assistant
Nirvana Healthcare Management Services
East Orange, USA
09.2020 - 10.2022
Medical Assistant
Union Family Medicine
Union, USA
09.2020 - 10.2022
- Renamed from Salerno's Medical Associates to reflect new ownership.
Education
Medical Assistant Certification -
Finlay Institute
West New York, New JerseySkills
- Medical Billing & Coding
- Electronic health records
- Electronic medical records
- HIPAA Compliance
- Patient privacy protection
- Patient relations
- Patient education
- Vaccine administration
- Immunization administration
- Vital sign monitoring
- Patient triage
- Appointment scheduling
- Schedule coordination
- Calendar management
- Workstation sterilization
- Inventory management
- Inventory and supply management
- Data entry accuracy
- Team collaboration
- Customer service
- Patient relations
- Patient support
- Conflict resolution
- De-escalation skills
- Time management
- Problem solving
- Vital signs and examinations
- CPR
- Google Applications (Sheets, Docs)
- Microsoft Suite (Word, Excel)
- Patient support
- Clinical documentation
- Inventory and supply management
- Vital signs and examinations
- CPR
- EMR / EHR
Certification
• Medical Assistant Certification 01/25 to 01/2027
• First Aid/CPR 2025-2027
Timeline
Medical Assistant
Central Jersey Medical Center
04.2025 - Current
Clinical Manager/ On-Call Medical Assistant
Nirvana Healthcare Management Services
05.2023 - 09.2024
Medical Assistant
Nirvana Healthcare Management Services
09.2020 - 10.2022
Medical Assistant
Union Family Medicine
09.2020 - 10.2022
Medical Assistant Certification -
Finlay Institute