Daphne Urena
True Food Kitchen
Miami,FL
2
Languages
6
years of professional experience
Work History
Bartender
3 Years- Collaborated with kitchen staff to ensure timely service for patrons.
- Developed good working relationships with fellow employees through effective communication.
- Poured wine, beer, and cocktails for patrons.
- Trained new bartenders on drink preparation and upselling techniques.
Bartender
5 Months- Maintained bar cleanliness, sanitation, and organization to support safe, efficient service.
- Processed orders accurately through POS systems while handling cash and payment transactions.
- Recommended beverages and menu pairings to enhance guest experience and hospitality.
- Prepared bar ingredients, garnishes, and supplies for consistent service readiness.
Concierge
1 Year 6 Months- Maintained knowledge of hotel services and amenities to inform guests effectively.
- Handled mail and package deliveries, keeping items secure.
- Directed incoming calls and messages to appropriate staff or residents.
- Trained new staff members on proper policies and procedures related to customer service delivery.
Education
Welding Technology
- Certified welder in (stick,mig,and tig) mainly contributed into artistic endeavors.
High School Diploma
Skills
Beverage knowledge
Time management
Art direction
Customer engagement
Critical thinking
Affiliations
Artist
Languages
Spanish
Native/ Bilingual
Portuguese
Professional
Education and Training
other,other
Timeline
Bartender
Xanterra Parks & Resorts
05.2026 - 10.2026Read More
Bartender
True Food Kitchen
10.2023 - CurrentRead More
Concierge
South Bay Club
03.2021 - 09.2022Read More
Robert Morgan Technical College
Welding Technology
Read More
Miami Killian Senior High
High School Diploma
Read More