Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Daphne C. Jeffries

Memphis,TN

Summary

Detail-oriented and results driven risk management professional with 8+ years of experience in insurance and business environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Gifted in evaluating risk and loss potential and developing information for renewal policies. Team-oriented with success in building relationships with brokers and sales agents to achieve business goals. Looking to continue career with a professional organization that will offer a challenge and provide an opportunity to enhance the value of the organization.

Overview

12
12
years of professional experience

Work History

Renewal Underwriter

Centrex Underwriters, Inc.
09.2019 - Current
  • Utilizes knowledge of insurance principles, policies and procedures to make decisions on risk assessment for hospitality businesses across 42 states.
  • Evaluates applications and asses risk quality for in-force book of business to ensure compliance with underwriting guidelines.
  • Calculates insured's renewal rates based on customers' background, industry and demographic information.
  • Reviews inspections to obtain information and process needed endorsements
  • Communicates daily with brokers to obtain information, answer inquiries, or explain underwriting policies
  • Successfully binds over $5M in annual premiums

Policy Issuance Agent

Centrex Underwriters, Inc.
04.2016 - 09.2019
  • Reviewed and edited new and in-force policy endorsements to prepare for issuance of insured's liquor and general liability policies across 30+ states
  • Communicated with underwriters and field reps to assist with preparing needed inspections and audits
  • Created and maintained policy diaries and files

Data Entry Specialist

Centrex Underwriters, Inc.
02.2014 - 04.2016
  • Resolved discrepancies in data entry obtained from applications submitted by brokers
  • Compiled and verified accuracy and sorting information to prepare source data for computer entry for new and renewal business applicants.
  • Communicated with underwriters to process data quickly, resolve discrepancies, and submit applications for review

Data Processing Supervisor

Telerx
06.2012 - 02.2014
  • Managed team of 10 data entry specialists and quality control associates.
  • Generated detailed reports from collected data to inform medical and quality assurance team.
  • Assisted with development of data entry procedures to streamline data processing.
  • Worked closely with management teams to plan, develop and execute technical strategies aligned to client's vision.

Education

BBA - Insurance and Risk Management

The University of Mississippi
Oxford, MS
05.2010

High School Diploma -

Oxford High School
Oxford, MS
08.2006

Skills

  • Underwriting Guidelines
  • Customer Feedback
  • Risk Assessment
  • Compliance and adherence

Additional Information

  • Academic Achievements: Ole Miss Women's Council Scholar (2006-2010) Oxford Rotary Club Scholarship Recipient (2006) Ole Miss Dames Scholarship Recipient (2006) Who's Who Among American College Students Nominee (2010)

Timeline

Renewal Underwriter

Centrex Underwriters, Inc.
09.2019 - Current

Policy Issuance Agent

Centrex Underwriters, Inc.
04.2016 - 09.2019

Data Entry Specialist

Centrex Underwriters, Inc.
02.2014 - 04.2016

Data Processing Supervisor

Telerx
06.2012 - 02.2014

BBA - Insurance and Risk Management

The University of Mississippi

High School Diploma -

Oxford High School
Daphne C. Jeffries