Daphtania Abdon
Queens,NY
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CNA
The Grand Rehabilitation and Nursing a Great Neck
Great Neck, NY
07.2023 - Current
- Provided emotional support to family members during difficult times.
- Educated patients on self-care techniques that would help them maintain their independence.
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Ensured compliance with HIPAA regulations regarding confidentiality of information.
- Transported residents within the facility as needed.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Secretary Intern
Steven business center
Jamaica, NY
06.2022 - 10.2024
- Processed invoices for payment in accordance with company policies.
- Coordinated mailings such as letters, packages, brochures.
- Provided administrative support to the office staff, including filing documents and managing phone calls.
- Greeted visitors to the office in a professional manner.
- Handled confidential information discreetly and securely.
Front Desk Receptionist Intern
APS Realty LLC
Queens, NY
06.2020 - 09.2024
- Updated customer contact information in database systems.
- Provided support to other departments when needed.
- Completed special projects assigned by management team members.
- Scheduled appointments for clients in the company's calendar system.
- Maintained an organized front desk area by tidying up reception area throughout shift.
- Verified client identity prior to granting access to premises or services.
CNA
Highland care center
Jamaica, NY
05.2022 - 07.2023
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Documented patient care services by charting in designated areas.
- Reported changes in patient conditions to registered nurse or physician.
Cashier
Merrick farm market
Jamaica, NY
01.2022 - 01.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Education
Associate of Arts - Paralegal Studies
Nassau Community College
Garden City, NY05-2026
Certified nursing assistant - Nursing Assistance
Igbans Institute of Vocational Training
Springfield Gardens, NY01-2023
High School Diploma -
Excelsior Preparatory High School
Queens, NY06-2021
Skills
- Patient Care
- Medical Terminology Knowledge
- Customer Service
- Inpatient Care
- Geriatric Care
- Compassionate
- Calm and Level-Headed Under stress
- HIPAA Compliance
- Adaptable
- Clerical Support
- Mail Sorting
- Inventory Control
- Cash Handling
- Payment Processing
- Complex Problem-Solving
- Proofreading
- Document Preparation
- Billing and Invoicing
- Microsoft Office Suite
- Scheduling and Calendar Management
Certification
Certified Nursing Assistant: Certification # : NY000458892E Certification Route : New Nurse Aides Original Certification Date : 04/11/2023 Expiration Date : 04/30/2025 Status : Active
Languages
Spanish
Professional
French
Limited
Haitian Creole
Native/ Bilingual
Timeline
CNA
The Grand Rehabilitation and Nursing a Great Neck
07.2023 - Current
Secretary Intern
Steven business center
06.2022 - 10.2024
CNA
Highland care center
05.2022 - 07.2023
Cashier
Merrick farm market
01.2022 - 01.2023
Front Desk Receptionist Intern
APS Realty LLC
06.2020 - 09.2024
Associate of Arts - Paralegal Studies
Nassau Community College
Certified nursing assistant - Nursing Assistance
Igbans Institute of Vocational Training
High School Diploma -
Excelsior Preparatory High School
Certified Nursing Assistant: Certification # : NY000458892E Certification Route : New Nurse Aides Original Certification Date : 04/11/2023 Expiration Date : 04/30/2025 Status : Active
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