Summary
Overview
Work History
Education
Skills
Timeline
Generic

DaQuan Santos

Charlotte

Summary

Dynamic Sergeant with extensive experience in the Public Safety Sector, skilled in de-escalation strategies and emergency response. Proven track record in identifying security risks, time-management skills and enhancing safety protocols, ensuring a secure environment for all. Strong investigative skills and critical thinking contribute to effective incident management and resolution. Proven history of working within a team atmosphere, while effectively communicating to promote a positive and safe culture within a professional environment.

Overview

11
11
years of professional experience

Work History

Public Safety Officer III

CaroMont Regional Medical Center
05.2017 - Current

Identify and correct security risks and safety hazards to provide a secure and safe environment for patients, employees and visitors. Conduct patrols of hospital and grounds, affiliated practices, and departments outside of the hospital and take appropriate actions to help prevent fire, theft, accidents, visitor confusion, disturbances or other undesirable conditions.

Respond to calls for assistance from employees, patients, visitors and physicians and provide appropriate assistance promptly.

Utilized de-escalation skills in aggressive situations.

Maintain accurate records for report writing, patient valuables, and morgue duties.

Sergeant

DAC
02.2015 - Current

Demonstrate patience and understanding to resolve complaints and disturbances

Educate newly certified officers on policies and procedures of the state/government.

Conduct drug tests, transport, and mentor new officers on “standing operating procedures” of their unit. Strong investigations and listening skills and the ability to communicate within a multi-cultural environment. Exhibit sound judgment and promote offender/Probation cooperation and compliance with state policy. Provide safety of general public, safety and welfare of offenders/probation and staff, and protection of state property.

S.H.E.I.L.D TEAM” emergency response team in NC

Job recruiter at colleges in NC

Firearms certified training, Conceal Carry permit, Armed handgun, Shot gun

Hospital Detail guarding & transporting dangerous Felony Offenders

DEO (Drug Enforcement Officer), CIT (Crisis Intervention Training)

Education

Bachelor of Arts - Criminal Justice

Shaw University
Raleigh, NC
05-2005

Skills

  • De-escalation strategies
  • Critical thinking
  • Strong inter-personal and customer service skills
  • Surveillance
  • Evidence preservation
  • Interrogation techniques
  • Emergency response
  • Security management
  • Investigative skills, interrogation techniques
  • Firearms proficiency
  • Report Writing

Timeline

Public Safety Officer III

CaroMont Regional Medical Center
05.2017 - Current

Sergeant

DAC
02.2015 - Current

Bachelor of Arts - Criminal Justice

Shaw University
DaQuan Santos