Daquan Bolton
Charlotte,NC
Summary
Resourceful professional in finance management, known for high productivity and efficient task completion. Specialized skills include negotiation tactics, account reconciliation, and regulatory compliance. Excel in communication, problem-solving, and time management which ensure outstanding performance in client interactions and financial resolutions.
Overview
15
15
years of professional experience
Work History
Repossession Specialist
Republic Finance
Charlotte, North Carolina
01.2024 - Current
- Prepared and maintained repossession paperwork, including legal notices and court documents.
- Monitored debtor accounts regularly in order to detect any irregularities that could lead to potential defaults.
- Negotiated repayment plans with delinquent debtors in an attempt to avoid having them default on their loans.
- Investigated complaints received from borrowers regarding improper conduct during repo operations.
- Performed administrative functions for assigned accounts, recorded address changes and purged records.
- Spoke with customers to learn reasons for overdue payments and to review terms of credit contract.
Data Analyst
T-Mobile
Charlotte, NC
07.2014 - Current
- Generated reports and obtained data to develop analytics on key performance and operational metrics.
- Provided supporting information to substantiate research findings.
- Assisted with efforts to track, evaluate and report on impact of programs using multiple data sources.
- Provided technical support for existing reports, dashboards or other tools.
- Identified needs of customers promptly and efficiently.
Mortgage Loan Processor
Wells Fargo
Charlotte, NC
10.2009 - 07.2014
- Managed loan application pipeline by completing and submitting reports within allotted turn-around times.
- Communicated with customers in person and via telephone to answer questions, process transactions and resolve issues.
- Managed conditions sent from underwriting departments.
- Inspected loan documentation for mistakes and corrected discrepancies.
- Evaluated and adjusted loan files to meet banking, federal and secondary market regulations.
- Obtained and verified clearance of underwriting conditions to prepare loan file for submission and approval.
Education
Associate of Arts - Graphic Design
Kings College
Charlotte, NC12.2009
Skills
- Data Mining
- Clear and Concise Communication
- Strong Work Ethic
- Data Analysis
- Attention to Detail
- Analytical Problem Solving
- Reporting Tools
- Database Building
- Decision Making
- Spreadsheet Development
- Customer Communication
- Templates Management
- Debt collection
- Financial analysis
- Record keeping proficiency
- Professionalism and discretion
- Organizational growth
- Investigative techniques
- Asset recovery
- Adaptability and flexibility
Education and Training
other
Timeline
Repossession Specialist
Republic Finance
01.2024 - Current
Data Analyst
T-Mobile
07.2014 - Current
Mortgage Loan Processor
Wells Fargo
10.2009 - 07.2014
Associate of Arts - Graphic Design
Kings College
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