Daquin El-Amin
San Antonio,TX
Summary
Detail-oriented and customer-focused professional seeking an entry-level banking position. Strong skills in customer service, cash handling, financial documentation, and compliance with policies and procedures. Committed to accuracy, confidentiality, and delivering excellent customer experiences.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Store Manager
Shoe Palace; Riverside
San Antonio, TX
02.2020 - Current
- Handled daily customer transactions accurately and efficiently
- Assisted customers with account inquiries and issue resolution
- Maintained confidentiality of customer and financial information
- Followed company policies, procedures, and compliance standards
- Balanced cash drawer daily
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Education
Associate - Architecture
UTSA
San Antonio, TX01.2019
Skills
- Customer Service & Relationship Building
- Cash Handling & Transactions
- Interviewing and hiring process
- Management of employee
- Attention to Detail
- Risk & Compliance Awareness
- Microsoft Excel & MS Office
- Problem Solving
Certification
- Personal training
- Fitness and wellness coach
ADDITIONAL INFORMATION
- Strong ethics and integrity
- Ability to work in fast-paced environments
- Team-oriented with excellent communication skills
Languages
English
Native or Bilingual
French
Limited Working
Spanish
Elementary
Timeline
Store Manager
Shoe Palace; Riverside
02.2020 - Current
Associate - Architecture
UTSA