Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dara-Denis Hristova

Schaumburg,IL

Summary

Proactive professional with a background in retail and hospitality. Skilled in project management, effective communication, and fostering positive relationships. Aiming to leverage expertise to enhance customer satisfaction and drive team success.

Overview

6
6
years of professional experience

Work History

Full Time Assistant

Pacific Sunwear
Schaumburg, Illinois
11.2021 - Current
  • Assisted customers with product selection and styling advice.
  • Maintained store organization and ensured merchandise was visually appealing.
  • Collaborated with team members to implement promotional displays and events.
  • Resolved customer inquiries and concerns to enhance overall shopping experience.
  • Greeted visitors, clients and guests in a professional manner.
  • Monitored store cleanliness and safety standards throughout the sales floor.
  • Entered data into databases accurately and efficiently.
  • Answered incoming calls, responded to emails, faxes and other inquiries from customers and vendors.
  • Developed positive relationships with internal customers through effective communication techniques.

Barista

Starbucks
Normal, Illinois
04.2022 - 11.2024
  • Prepared high-quality beverages following established recipes and standards.
  • Provided exceptional customer service, ensuring a welcoming atmosphere for guests.
  • Maintained cleanliness of workstations and dining areas throughout shifts.
  • Assisted in training new baristas on beverage preparation techniques and customer service skills.
  • Collaborated with team members to optimize workflow during busy periods.
  • Managed morning rush of customers daily with efficient, levelheaded customer service.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

Kids Camp Counselor

Kacper After School Program
Schaumburg, Illinois
09.2019 - 03.2020
  • Supervised daily activities for campers, ensuring a safe and engaging environment.
  • Planned and facilitated arts and crafts projects to stimulate creativity in children.
  • Organized group games and sports, promoting teamwork and social skills among campers.
  • Communicated effectively with parents regarding camper progress and daily experiences.
  • Monitored camper behavior, addressing conflicts to maintain a positive atmosphere.
  • Collaborated with staff to create inclusive events catering to diverse camper needs.

Education

Bachelor of Science - Interdisciplinary Studies - Human And Edu. Service

Illinois State University
Normal, IL
05-2025

Skills

  • Customer service
  • Team collaboration
  • Project management
  • Conflict resolution
  • Data entry
  • Activity planning
  • Effective communication

Languages

Bulgarian
Native/ Bilingual
German
Limited

Timeline

Barista

Starbucks
04.2022 - 11.2024

Full Time Assistant

Pacific Sunwear
11.2021 - Current

Kids Camp Counselor

Kacper After School Program
09.2019 - 03.2020

Bachelor of Science - Interdisciplinary Studies - Human And Edu. Service

Illinois State University

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