Work History
Timeline
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Dara Harmon

Dara Harmon

Malvern,Arkansas

Work History

AT&T Customer Service

Sykes Group
Malvern, Arkansas
  • Answering customers calls
  • Assist customers with their questions or problems.
  • Resolve customer's issues or direct them to correct departments to achieve resolution.
  • Technical Support - first stage, then connect them to the Tech department if my steps were unsuccessful.

Receptionist

Dr. Tilley's Family Practice and Urgent Care
Malvern, Arkansas
  • Check in patients
  • Pull the patients file for nurses
  • Collect Co-pays
  • Schedule appointments and follow up appointments

Medical Billing

Hot Spring County Memorial Hospital
Malvern, Arkansas
  • Responsible for billing Medicare/Medicaid.
  • Follow up with Medicare/Medicaid for payments or to provide additional information.
  • Call patients to collect outstanding bills
  • Assist with Financial Aid if eligible

PBX Operator

Hot Spring County Memorial Hospital
Malvern, Arkansas
  • Answered all incoming calls from main hospital number.
  • Directed phone calls to the appropriate department's employees.
  • Provided general information, connect calls to patients room, And gave directions to the hospital.
  • Called On-call physicians for after hours non emergency patients who called in.

Timeline

AT&T Customer Service

Sykes Group

Receptionist

Dr. Tilley's Family Practice and Urgent Care

Medical Billing

Hot Spring County Memorial Hospital

PBX Operator

Hot Spring County Memorial Hospital

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Dara Harmon