Dara Jackson
Summary
Detail-oriented Insurance Analyst with a strong background in risk assessment, policy analysis, and claims processing. Proven expertise in ensuring compliance with regulations and streamlining processes to enhance operational efficiency.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Insurance Analyst
Nationwide Mutual Insurance Company
Des Moines
01.2015 - 11.2025
- Collaborated with underwriters to assess risk factors for new applications.
- Coordinated cross-departmental meetings to discuss policy updates and procedural changes.
- Analyzed clients' financial information to determine appropriate coverage levels for, property , casualty insurance, Commercial And Farm.
- Ensured all documents related to new business were accurately completed prior to submission for processing.
- Reviewed claims data to ensure compliance with company guidelines and regulations.
Patient Access Representative
Trinity Health
Des Moines
12.2024 - 10.2025
- Updated reference materials with Medicare, Medicaid and third-party payer requirements, guidelines, policies and list of accepted insurance plans.
- Assembled registration paperwork and placed identification bands on patient.
- Provided assistance to internal departments when needed.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Created new patient accounts in EMR system as needed.
- Collaborated with clinical staff to streamline patient access processes.
Education
Associate of Arts - Business Administration
DMACC
Ankeny, IASkills
- Risk assessment
- Policy analysis
- Claims processing
- Data compliance
- Financial analysis
- Customer relationship management
- Policy writing
- Attention to detail
- Time management
- Team collaboration
- Insurance regulations
- Underwriting
- Claims history analysis
- Claims
- Small claims payouts
Certification
Property and Casualty License
Timeline
Patient Access Representative
Trinity Health
12.2024 - 10.2025
Insurance Analyst
Nationwide Mutual Insurance Company
01.2015 - 11.2025
Associate of Arts - Business Administration
DMACC