Dara Pann
Fall River,MA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders, and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
9
9
years of professional experience
Work History
General and Operations Managers
PRAMUKHSEVA CORPORATION
01.2023 - 04.2025
Sandwich Artist
Nick Patel
Brockton, MA
01.2016 - 12.2022
- Maintained cleanliness and organization of workstations and kitchen areas.
- Assisted customers in selecting menu items and answering questions about ingredients.
- Operated kitchen equipment safely, including slicers, grills, and ovens.
- Followed food safety guidelines to ensure product quality and hygiene standards.
- Managed inventory by restocking supplies and notifying management of shortages.
- Completed opening, closing, and shift change tasks by following company guidelines.
- Used POS system and cash register to receive payments by cash, check, credit card, and voucher.
- Kept customer and food preparation areas clean and well-organized.
- Sanitized food storage and preparation areas to comply with food health and safety requirements.
- Communicated effectively with co-workers regarding customer needs and concerns.
- Assisted team members during peak hours when necessary.
- Stored food properly to prevent spoilage, cross-contamination and illnesses.
- Checked expiration dates on products to ensure freshness of items served to customers.
- Greeted customers and provided product knowledge.
- Stocked shelves with products and supplies.
- Monitored temperature of freezers and coolers throughout shift.
- Organized inventory for efficient restocking of products.
- Communicated with customer to provide menu offering details and assist with decision-making.
- Discussed menu options with customers and offered suggestions to meet individual needs and drive sales.
- Informed customers of regular deals or monthly specials to upsell orders.
- Answered guest questions, delivering most accurate, and updated information available.
- Upsold additional items to increase store profits.
Education
General Equivalent Degree/HiSET -
Durfee High School
Skills
- Analyze/Monitor Sales Activity/Trend
- Apply Merchandising Techniques
- Balance Cash Register
- Describe & Demonstrate Goods & Services
- Handling Merchandise
- Manage Inventories & Supplies
- Manage small businesses
- Performing Visual Merchandising
- Prepare Bank Deposits
- Receive, Store & Issue Merchandise On Sales Floor
- Unpack/Inventory/Store Goods
- Use Computers To Organize & Locate Parts & Inventory
- Use Sales Techniques
- Assemble Advertising Displays
- Demonstrating Product Knowledge
- Develop Pricing Strategy
- Maintaining Supplies & Equipment
- Manage daily operations
- Operate Food Preparation Equipment
- Prepare & Serve Food In Fast Food Establishment
- Prepare Meals
- Receive Payments & Make Change
- Recognize/Evaluate Product Quality As Part Of Sales Activities
- Use Cash Registers
- Use Inventory Control Procedures
- Weigh/Package Products
- Use Apple/MacIntosh Computers
- Use E-Mail Software
- Use Personal Computers
- Use Spreadsheet Software (eg Lotus, Excel)
- Use Peripheral Devices (eg Scanners, Printers, Tape Drives)
- Inventory management
- Customer relationship management
- Effective communication
- Time management
Languages
- English
- Khmer
Timeline
General and Operations Managers
PRAMUKHSEVA CORPORATION
01.2023 - 04.2025
Sandwich Artist
Nick Patel
01.2016 - 12.2022
General Equivalent Degree/HiSET -
Durfee High School