Dara Scott Lam
McDonough,GA
Summary
Detailed-oriented technician with hands on experience in mechanical troubleshooting, diagnostics and repair. Skilled in vehicle and equipment maintenance, inspections and compliance with safety regulations. Background in servicing mechanical systems, identifying malfunctions and implementing efficient solutions. FAA Airframe & Powerplant certified, with formal training from Aviation Institute of Maintenance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Service Technician
Jim Ellis Toyota
02.2017 - 04.2024
- Executed routine oil changes, tire rotations, and brake inspections, maintaining quick service without compromising quality.
- Provided repair recommendations to customers, ensuring optimal vehicle performance.
- Operated essential tools and equipment for efficient tire maintenance and oil services.
- Documented service details and ensured clear communication with customers to drive satisfaction.
- Assisted in training and mentoring new technicians, promoting safety standards and efficient workflow.
- Maintained a clean and organized work environment, ensuring safety and compliance with shop standards.
Service Technician
DriveTime
06.2018 - 02.2019
- Installed GPS tracking units on used cars in a production line, ensuring accurate tracking and security.
- Integrated GPS systems with vehicle electronics for seamless functionality and minimal production disruption.
- Conducted quality checks and system tests to ensure optimal performance of installed GPS units.
- Worked closely with team members to meet production targets while maintaining safety and quality standards.
- Documented installation details and maintained accurate records for quality control and troubleshooting.
Window Tint & Paint Protection Installer
Clear Car Concepts
01.2014 - 05.2016
- Traveled to dealerships across Georgia and McKinnon, Alabama, to install window tint and paint protection film on vehicles, ensuring precision and quality.
- Built strong relationships with dealership staff, facilitating seamless installations and maintaining high levels of customer satisfaction.
- Managed travel schedules efficiently, completing multiple dealership visits on time while maintaining attention to detail and quality.
- Maintained accurate documentation of installations, customer preferences, and feedback for future reference and service follow-ups.
Order Picker/ Forklift Driver
Collins Bros Inc.
05.2012 - 06.2013
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Built pallets and positioned orders on loading dock to safely pile and ship goods.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Service Technician
Toyota of Union City
09.2008 - 08.2011
- Performed oil changes, tire rotations, and brake inspections, ensuring fast service and high-quality standards.
- Conducted vehicle diagnostics and minor repairs, providing clear recommendations to customers.
- Utilized tools and equipment to efficiently maintain tires and perform oil changes.
- Maintained service records and communicated with customers to ensure satisfaction.
- Trained new technicians on technical skills and safety protocols.
- Kept shop areas neat, clean, and free of safety hazards.
Education
Aviation Maintenance Technician Program -
Aviation Institute of Maintenance
12-2024
G.E.D. - undefined
Dekalb Technical College
11.2007
Skills
- Mechanical troubleshooting
- Maintenance Inspection Expertise
- Equipment Repair
- Hydraulic System Maintenance
- Safety Compliance
- Technical Documentation
- Equipment Handling Proficiency
- Detail-Oriented Problem Solving
Certification
Airframe & Powerplant License
Federal Aviation Administration
March 2025
5088015
Timeline
Service Technician
DriveTime
06.2018 - 02.2019
Service Technician
Jim Ellis Toyota
02.2017 - 04.2024
Window Tint & Paint Protection Installer
Clear Car Concepts
01.2014 - 05.2016
Order Picker/ Forklift Driver
Collins Bros Inc.
05.2012 - 06.2013
Service Technician
Toyota of Union City
09.2008 - 08.2011
G.E.D. - undefined
Dekalb Technical College
Aviation Maintenance Technician Program -
Aviation Institute of Maintenance
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