Darah Nolan
Berea,KY
Summary
Detail-oriented professional with a proven ability to enhance customer experiences. Skilled in cash handling and team collaboration, driving positive relationships and repeat business in fast-paced environments.
Overview
2027
2027
years of professional experience
Work History
Barista
Starbucks
10.2025 - Current
- Prepared high-quality beverages with attention to customer preferences and specifications.
- Delivered exceptional customer service in fast-paced environment, enhancing overall guest experience.
- Operated point-of-sale system efficiently, processing transactions accurately and swiftly.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Engaged with customers to foster positive relationships and encourage repeat visits.
Team Lead
Texas Roadhouse Restaurant
2021 - 2025
- Trained new staff on restaurant procedures, enhancing team performance and cohesion.
- Developed strategies to enhance dining experience, resulting in increased repeat customers.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Front Desk Manager
Wyndham Hotel
2020 - 2021
- Managed front desk operations, ensuring seamless guest check-in and check-out processes.
- Maintained inventory and orders for our store(s)
- Implemented new procedures to enhance operational efficiency and guest satisfaction.
- Oversaw hiring, training, scheduling and support.
Education
High School Diploma -
East Carter High School
Grayson, KY2021
Skills
- Attention to detail
- Friendly and outgoing
- Problem-solving
- Cash handling
- Team player
- Time management
- Active listener
Timeline
Barista
Starbucks
10.2025 - Current
Team Lead
Texas Roadhouse Restaurant
2021 - 2025
Front Desk Manager
Wyndham Hotel
2020 - 2021
High School Diploma -
East Carter High School