Hostess/ Server Assistant
5 MonthsLand Ocean | 03.2026 - Current
- Greeted and seated guests, ensuring prompt and courteous service.
- Managed reservation system, optimizing table turnover and guest experience.
- Coordinated with kitchen staff to accommodate special requests and dietary restrictions.
- Collaborated with management to implement improvements in guest flow processes.
- Answered customer questions about hours, seating, and menu information.
Assistant Manager
3 Years 5 MonthsJimmy John’s | 10.2022 - 03.2026
- Manage various restaurant responsibilities including delegating multiple employees, ensuring communication is clear and consistent
- Training employees to corporate standard
- Providing customer experience including improving customer experience by offering solutions.
- Monitored employees to ensure safety regulations, customer satisfaction and cleanliness.
Sandwich Artist
6 MonthsSubway | 11.2021 - 05.2022
- Establishing relationships with frequent customers, ensuring quality and consistency.
- Resolving customer complaints and difficulties
- Communicating clearly and effectively between management, coworkers and customers.