DARCEL M. ROBINSON
Tuckahoe,USA
Summary
Diligent with solid background in managing front desk operations and ensuring smooth visitor experiences. Successfully handled high-volume call management and appointment scheduling, contributing to efficient office operations. Demonstrated organizational and communication skills to foster welcoming environment.
Overview
37
37
years of professional experience
Work History
Receptionist
Westchester County Department of Probation
11.2021 - Current
- Temporary position through GoodTemps/Goodwill
Reset Merchandiser
Advantage Sales & Marketing
01.2011 - Current
- Performed resets in eight (8) Stop & Shop supermarkets in Westchester County and the Bronx, New York according to planogram
Reset Merchandiser
Footprint Retail Services
01.2010 - Current
- Performs resets in Dollar General, Staples,7-11 and CVS stores throughout New York and Connecticut according to planogram
- Perform continuity and reset visits in Dollar Tree and Stop and Shop stores; I replenish gift cards biweekly and perform resets three to four times a year
Receptionist
Westchester County Department of Social Services
08.2019 - 10.2019
- Temporary position through GoodTemps/Goodwill
- Made copies of documents for customers needed by their workers; printed budget sheets for customers; issued temporary Medicaid and food stamp cards to customers; paged customers when requested by workers; recorded daily and monthly stats of customers serviced and sent to supervisor
- Made copies of forms for daily use and compiled booklets together for customers
Reset Merchandiser
Crossmark
01.2013 - 01.2015
- Performed resets in Rite Aid and CVS stores, and gas stations according to planogram
Per Diem Typist
Mount Vernon Board of Education
01.2005 - 01.2009
- Created a detailed tracking system of all adult students' initial test dates and TABE scores using Excel which resulted in being able to follow up with next level test needed and date to be taken
- Accurately administered and scored TABE tests to750 adult students weekly
- Answered telephones in a courteous and professional manner and routed to appropriate person, and typed correspondence for administrator and counselors
- Entered and edited attendance data for1500 elementary school students on computer on a daily basis
- Performed daily, weekly and monthly reports and submitted to payroll for all employees
- Communicated with principal, assistant principals, teachers, students, security and custodial staff via PA system and walkie talkies regarding issues pertaining to day to day operations which resulted in keeping students safe
- Managed the facilities use calendar for the entire district and for private rental of the facilities such as swimming pool, auditorium, gym, cafeteria and ball fields
- Ensured the renters complied with all insurance requirements, created invoices for the fees and effectively communicated with customers from application stage through their scheduled event
Home Telephone Verifier
Outfielders, Inc
01.1999 - 01.2004
- Called surveyors to confirm their participation in a previous survey held at shopping center malls and asked three to five questions to verify their participation in a particular survey
Office Assistant
New York State Civil Service
01.1988 - 01.1995
- Worked for three departments (NYS Division of Human Rights, NYS Department of Health and Bedford Hills Correctional Facility)
- Accurately typed correspondence for administrators and nursing staff balancing priorities among five departments, answered over100 customer calls daily and effectively solved problems for three departments, took complaints over the telephone regarding all aspects of discrimination
- Performed dictation, general typing and filing duties on a daily basis and typed complaints on computer tracking system
Education
Certificate - MS Windows, Word, Excel, PowerPoint, Internet, E-Mail & Job Search Essentials
Westchester Community College
05.2010
Associates Program - Secretarial
01.1994
Certificate Program - Executive Secretarial
01.1984
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
Timeline
Receptionist
Westchester County Department of Probation
11.2021 - Current
Receptionist
Westchester County Department of Social Services
08.2019 - 10.2019
Reset Merchandiser
Crossmark
01.2013 - 01.2015
Reset Merchandiser
Advantage Sales & Marketing
01.2011 - Current
Reset Merchandiser
Footprint Retail Services
01.2010 - Current
Per Diem Typist
Mount Vernon Board of Education
01.2005 - 01.2009
Home Telephone Verifier
Outfielders, Inc
01.1999 - 01.2004
Office Assistant
New York State Civil Service
01.1988 - 01.1995
Associates Program - Secretarial
Certificate Program - Executive Secretarial
Certificate - MS Windows, Word, Excel, PowerPoint, Internet, E-Mail & Job Search Essentials
Westchester Community College
Similar Profiles
Julio DiazJulio Diaz
Probation Officer at Westchester County Department of ProbationProbation Officer at Westchester County Department of Probation
Melissa A. ItkinMelissa A. Itkin
Senior Social Caseworker at Westchester County Department of Senior ProgramsSenior Social Caseworker at Westchester County Department of Senior Programs
David SanchezDavid Sanchez
Detective at Westchester County Department of Public SafetyDetective at Westchester County Department of Public Safety