Darcelle Horton
Midway,GA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Overview
12
12
years of professional experience
Work History
Culinary Supervisor
Military
09.2018 - Current
- Established day's priorities and delegated tasks, taking into account daily events, business levels and forecasts.
- Followed company, safety, security policies and procedures.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced environments.
- Reduced health risks and safety hazards
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
Mover's Agent
Lotus House
02.2017 - 04.2018
- Verified shipping and receiving counts.
- Attached identifying tags to containers to mark with identifying shipping information.
- Prevented load shifting or damage by using bracing and strapping techniques.
- Issued shipping instructions and provided routing information to achieve on-time, accurate deliveries.
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Operated with safety and skill to avoid accidents and delays.
- Loaded and unloaded trucks with customer possessions or merchandise weighing up to 200 lbs.
- Packed boxes according to correct service and quality standards to uphold 100% customer satisfaction rate.
Security Officer
Command Services
03.2016 - 09.2017
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured personal and company goods against robbery, vandalism and illegal entry.
- Regulated vehicle and pedestrian traffic upon entry onto building grounds through electronic gates.
Security Officer
Delta Five Security
10.2014 - 04.2015
- Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
- Identified violators and escorted departing personnel to guard against theft of property.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Customer Service Associate
Popeyes Chicken
03.2012 - 08.2013
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Worked flexible schedule and extra shifts to meet business needs.
- Completed inventory counts and ordered merchandise.
Education
High School Diploma -
Homestead Job Corps
Homestead06.2014
Skills
- Criminal Investigations
- File and Records Management
- Verbal and Written Communication
- Document Preparation
- Safety and Security
Accomplishments
- Act as main point of contact in emergencies.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Monitor closed-circuit television(CCTV) footage for suspicious behavior.
- Authorize the arrival and departure of vehicles cargo.
- Ensure all paperwork is up-to-date and thorough.
- Report safety concerns verbally and written.
Timeline
Culinary Supervisor
Military
09.2018 - Current
Mover's Agent
Lotus House
02.2017 - 04.2018
Security Officer
Command Services
03.2016 - 09.2017
Security Officer
Delta Five Security
10.2014 - 04.2015
Customer Service Associate
Popeyes Chicken
03.2012 - 08.2013
High School Diploma -
Homestead Job Corps