DarCemon McJimpson
Kent,WA
Summary
Dynamic professional with a proven track record in enhancing customer satisfaction and streamlining operations across diverse roles, including at 7-eleven. Expert in problem-solving and multi-tasking, with excellent people skills and a knack for fostering team development. Achieved significant process efficiencies, demonstrating both hard and soft skills essential for high-stakes environments.
Overview
10
10
years of professional experience
Work History
Sales Associate
7-eleven
11.2022 - 08.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Office Furniture Instillation
Basic Office Resource
02.2017 - 03.2021
- Collaborated with sales representatives to provide accurate quotes for office furniture installation projects, based on project complexity and labor requirements.
- Maintained a clean work environment by disposing of packaging materials and debris after each installation job.
- Minimized client complaints by addressing any concerns or issues promptly and finding suitable solutions that met their needs.
- Maximized client satisfaction through punctuality and professionalism while maintaining open lines of communication throughout the installation process.
- Increased workplace safety, ensuring proper anchorage and leveling of office furniture during installations.
- Ensured quality control through meticulous inspection of assembled furniture before finalizing the setup process.
Asset Reclaim
Total Reclaim
10.2014 - 11.2016
- Managed risk by conducting thorough due diligence and regular portfolio reviews.
- Proactively identified areas for process improvement, driving increased efficiency throughout the organization.
- Collaborated with legal teams to ensure compliance with regulatory requirements and industry best practices.
- Mentored junior team members, fostering an environment of continuous learning and professional development.
- Streamlined operations, optimizing the use of technology for tracking and reporting performance metrics.
Education
No Degree - Computer Repair, Micro Economics
Pierce Community College
Tacoma, WA06-1995
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Timeline
Sales Associate
7-eleven
11.2022 - 08.2024
Office Furniture Instillation
Basic Office Resource
02.2017 - 03.2021
Asset Reclaim
Total Reclaim
10.2014 - 11.2016
No Degree - Computer Repair, Micro Economics
Pierce Community College
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