Darcie Arredondo

• Work various roles including central pharmacy technician, IV technician, Pyxis technician, Medication Reconciliation technician
• Maintained inventory levels by restocking supplies and managing expiration dates.
• Assisted pharmacists in preparing and dispensing medications accurately.
• Generated labels for compounded medications using an automated system.
• Conducted compliance packaging of prescribed medications into unit dose containers.
• Prepared IV admixtures under the supervision of a licensed pharmacist.
• Supported pharmacy operations by answering phone calls and directing queries appropriately.
• Processed prescription orders and verified patient information for accuracy.
• Operated pharmacy software to manage prescriptions and patient records efficiently.
• Handled medication compounding while adhering to safety protocols and standards.
• Supported training of new staff on pharmacy procedures and best practices.
• Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
• Performed administrative duties such as filing, data entry, answering phones.
• Entered patient profile information into computer systems accurately and completely.
• Checked expiration dates on drug products prior to dispensing them to patients.
• Conducted thorough medication reviews for patient safety and compliance.
• Verified patient medication lists against prescribed treatments and records.
• Resolved discrepancies in patient medication information with attention to detail.

• Assisted pharmacists in preparing and dispensing medications accurately.
• Maintained inventory levels by restocking supplies and managing expiration dates.
• Processed prescription orders and verified patient information for accuracy.
• Operated pharmacy software to manage prescriptions and patient records efficiently.
• Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
• Performed administrative duties such as filing, data entry, answering phones.

• Assisted pharmacists in preparing and dispensing medications accurately.
• Maintained inventory levels by restocking supplies and managing expiration dates.
• Processed prescription orders and verified patient information for accuracy.
• Operated pharmacy software to manage prescriptions and patient records efficiently.
• Supported training of new staff on pharmacy procedures and best practices.
• Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
• Performed administrative duties such as filing, data entry, answering phones.
• Worked with insurance companies to process claims, resolve problems and obtain payments.
• Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
• Efficiently processed cash register transactions for new and refilled prescription orders.
• Verified patients' identities at pickup to prevent sale of wrong medications.
• Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
• Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.

• Assisted customers with inquiries and resolved issues promptly.
• Collaborated with team members to improve service processes.
• Managed customer feedback to enhance service quality initiatives.
• Trained new staff on company policies and customer service standards.
• Utilized CRM systems to track interactions and update client information.
• Provided excellent customer service to resolve customer complaints in a timely manner.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Informed customers about billing procedures, processed payments, and provided payment option setup assistance.

Assisted retail pharmacies with insurance rejections and correct processing information to help adjudicate insurance claims.