Summary
Overview
Work History
Education
Skills
I love spending time with my family and family history
Timeline
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Darcie Marez

Summary

Knowledgeable and dedicated customer service professional with extensive experience in the Banking industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

26
26
years of professional experience

Work History

Real Estate Agent

Keller Williams Exclusive Properties
01.2017 - 02.2024
  • Working with clients that are listing or selling properties.

Loan Origination

PennyMac Mortgage
01.2020 - 01.2022
  • Creating loan documents and processing loans once approved.

Volunteer Docent

Docent Ronald Reagan Library and Museum
01.2017 - 01.2020
  • Providing tours and historical information to visitors.

Mortgage Servicing Team Manager

Bank Of America
01.2011 - 01.2012
  • Managing the Conventional Bookloss Rebook Team and process for HFI, SFO, GSE, Non-GSE.

Quality Assurance Analyst

Bank Of America
01.2009 - 01.2011
  • Reviewing files and reporting losses and gains to the investor.

Loan Modification and Short Sale Specialist

Washington Mutual
01.2008 - 01.2009
  • Reviewing loans for modification and short sale requests.

Team Lead / Manager

Land America
01.2007 - 01.2008
  • Responsible for leading and monitoring various teams and tasks.

Team Lead - Foreclosure

First American Default
01.2003 - 01.2007
  • Training and leading foreclosure team, processing foreclosures, and reviewing high loss loans.

Loan Servicing Default - Bankruptcy and Foreclosure

Washington Mutual
01.2002 - 01.2003
  • Responding to foreclosure and bankruptcy telephone calls and assisting customers.

Loan Servicing Default - Collections

Washington Mutual
01.2001 - 01.2002
  • Partnering with borrowers to resolve delinquencies and establish payment arrangements.

New Account Fraud Investigator / Analyst

01.1999 - 01.2001
  • Reviewing new account information to identify fraudulent activity.

Underwriting Assistant

Blue Cross of California
01.1998 - 01.1999
  • Assisting with underwriting process and reviewing account information.

Education

GED -

Grover Cleveland Charter High School
Reseda, CA

RRPL And History of Nation And Our Presidents

Ronald Reagan Presidential Library
Simi Valley, CA

Accounting, Excel And Real Estate

Simi Valley Adult School And Career Institute
Simi Valley, CA
2018

Skills

  • Accounting/Bookkeeping/Reconciling
  • Communication / Coaching / Mentoring
  • Innovative Leadership
  • Attorney / Vendor / Trustee Collaboration
  • Knowledge of Investor Guidelines
  • Investor Reporting
  • Investor Accounting
  • Redemptions and Deed in Lieu's
  • Personnel Training / Staff Development
  • Customer Service
  • Streamline / Automate Operations
  • Fannie Mae / Freddie Mac Reporting
  • Legal Documents/Affidavit's
  • Mortgage Documents
  • Foreclosure Timelines
  • Audit of Foreclosures, Short Sales and Third Party Sales
  • Short Sales
  • Loan Modifications

I love spending time with my family and family history

I have a 15 1/2 year old daughter who is growing up and becoming her own person. I am not needed as much as I am teaching her to be independent and self motivated young adult. She is a 4.0 student, loves to draw, piano and read. She is currently on the High School Golf Team, and loving every moment.

I love to spend time with her and my husband. I spend my free time learning about my family history and about the their past.

I am looking for a part time job to learn and grow my knowledge. I am reliable and honest. I get along well with everyone and make it a goal to be a team player and assist any way I can. I am looking for a work place/environment that will become a new lasting endeavor.

Timeline

Loan Origination

PennyMac Mortgage
01.2020 - 01.2022

Real Estate Agent

Keller Williams Exclusive Properties
01.2017 - 02.2024

Volunteer Docent

Docent Ronald Reagan Library and Museum
01.2017 - 01.2020

Mortgage Servicing Team Manager

Bank Of America
01.2011 - 01.2012

Quality Assurance Analyst

Bank Of America
01.2009 - 01.2011

Loan Modification and Short Sale Specialist

Washington Mutual
01.2008 - 01.2009

Team Lead / Manager

Land America
01.2007 - 01.2008

Team Lead - Foreclosure

First American Default
01.2003 - 01.2007

Loan Servicing Default - Bankruptcy and Foreclosure

Washington Mutual
01.2002 - 01.2003

Loan Servicing Default - Collections

Washington Mutual
01.2001 - 01.2002

New Account Fraud Investigator / Analyst

01.1999 - 01.2001

Underwriting Assistant

Blue Cross of California
01.1998 - 01.1999

GED -

Grover Cleveland Charter High School

RRPL And History of Nation And Our Presidents

Ronald Reagan Presidential Library

Accounting, Excel And Real Estate

Simi Valley Adult School And Career Institute
Darcie Marez