Darcy Cox
Tulsa,NY
Summary
Energetic and detail-focused with strong aptitude for customer service and financial accuracy. Possesses foundational knowledge in cash handling and transaction processing, coupled with solid mathematical skills. Capable of delivering precise and reliable service to enhance customer satisfaction and operational efficiency. Recognized for streamlining operations and training new staff, fostering a positive and efficient work environment. Adapt at team building and encouraging others to be the best that they can be through positive affirmations.
Overview
2
2
years of professional experience
Work History
Teller
TTCU
12.2018 - 03.2020
- Processed customer transactions efficiently and accurately.
- Assisted customers with account inquiries and service requests.
- Collaborated with team members to enhance service delivery.
- Educated customers on available banking products and services.
- Adapted quickly to new systems for transaction processing.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.
Drive Through Cashier
Arby's
03.2018 - 12.2018
- Processed customer transactions efficiently and accurately at point of sale.
- Provided exceptional customer service, enhancing guest satisfaction and loyalty.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Assisted in training new cashiers on register operations and customer interaction protocols.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Accounting
TTC
Tulsa05-2013
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Positive
- Approachable
- Friendly
- Cash counting
- Rapid 10-key data entry
- Math aptitude
Timeline
Teller
TTCU
12.2018 - 03.2020
Drive Through Cashier
Arby's
03.2018 - 12.2018
Accounting
TTC
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