DARCY CUPP
Castle Hayne,NC
Summary
Experienced Server and Bartender with 20 years in high-volume environments, specializing in customer service and positive dining experiences. Skilled in multitasking and team collaboration while maintaining high service standards. Committed to enhancing guest satisfaction and creating a welcoming atmosphere to support team success.
Overview
7
7
years of professional experience
Work History
Server/Bartender
Jesse’s Restaurant and Martini Bar
Wilmington, North Carolina
06.2026 - Current
- Took drink and food orders and served customers at bar and table seating.
- Took drink and food orders and served customers at bar and table seating.
- Greeted customers and provided excellent customer service.
- Checked guest identification to verify age before serving alcohol. before serving alcohol during busy sports bar shifts.
- Processed cash payments and balanced tabs efficiently using point-of-sale system.
Bartender
Rikos Pizzeria and Sports Bar
Carolina Beach, North Carolina
07.2025 - 06.2026
- Crafted specialty cocktails and beverages, elevating guest experience and satisfaction.
- Served high customer volumes during special events, nights, and weekends.
- Trained new staff on beverage preparation and customer service standards.
- Built loyal clientele through exceptional service and engaging conversations.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Managed bar inventory and ordered supplies to ensure availability.
- Ensured compliance with health and safety regulations in bar operations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Bartender/Shift Lead
Brunches
04.2025 - 08.2025
- Mixed cocktails efficiently, elevating guest satisfaction and encouraging repeat patronage.
- Mix cocktails efficiently, enhancing guest satisfaction and boosting repeat patronage.
- Collaborated with team to streamline service, increasing bar efficiency and improving service speed.
- Collaborate with team to streamline service, improving overall bar efficiency.
- Trained new staff on cocktail preparation and service standards, ensuring consistent guest experiences and smooth operations.
- Greeted guests warmly upon arrival at the restaurant. with attentive service at Jesse's Restaurant and Martini Bar.
- Took food and drink orders using POS system.
- Mixed martinis and classic cocktails for bar and dining guests.
Warehouse Associate
Grind Athletics LLC
04.2020 - 03.2025
- Enhanced picking efficiency by reorganizing storage layouts, resulting in faster order processing and improved customer satisfaction.
- Maintained records of incoming and outgoing shipments, ensuring compliance with company standards and enhancing logistics efficiency.
- Reorganized storage layouts to enhance picking efficiency, resulting in faster order processing and higher customer satisfaction.
- Monitored inventory turnover rates to identify trends, facilitating proactive restocking and minimizing stockouts.
Education
Criminal Justice -
Terra State Community College
Fremont, OHSkills
- Customer Service, Multitasking, Attention to Detail, Team Collaboration, Cash Handling, Food Safety
- Inventory Management, Data Entry, Time Management, Service Excellence
- Point of sale
- Cash handling
- Inventory control
Timeline
Server/Bartender
Jesse’s Restaurant and Martini Bar
06.2026 - Current
Bartender
Rikos Pizzeria and Sports Bar
07.2025 - 06.2026
Bartender/Shift Lead
Brunches
04.2025 - 08.2025
Warehouse Associate
Grind Athletics LLC
04.2020 - 03.2025
Criminal Justice -
Terra State Community College