Summary
Overview
Work History
Education
Skills
Timeline
Generic

Darcy Dean

Rochester,NY

Summary

Mental Health professional with over 20 years of experience engaging and assessing consumers. Able to quickly re-prioritize and shift focus continuously. Possesses superior written and oral communication skills. Well-versed in multiple EHR systems. Supervised team of 10 monitoring performance and promoting growth.

Overview

24
24
years of professional experience

Work History

Assistant Residential Supervisor

DePaul
09.2023 - 07.2024
  • Promoted positive relations between residents and staff.
  • Provided administrative oversight and supervision.
  • Audited charts and files to ensure compliance with regulations.
  • Supported personal needs of residents dealing with diverse conditions.

Care Manager

HCR
02.2022 - 08.2023
  • Assessed clients and developed plans to meet needs.
  • Communicated with healthcare providers to facilitate continuity of care.
  • Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
  • Maintained detailed records in compliance with agency standards and regulations.
  • Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.

Admissions Specialist

Kidspeace
06.2020 - 11.2021
  • Interview parents/guardians of potential patients to determine clinical need and appropriateness for admission.
  • Coordinate with referring facility regarding required medical testing, assessments and billing information/authorization.
  • Consult with psychiatrist, pediatrician or supervisor as needed regarding complex cases.
  • Prepare admission paperwork and oversee it's completion.
  • Complete audits of charts and correct errors/omissions when identified.

ICMS (Integrated Case Management Services)

Easter Seals NJ
06.2011 - 06.2020
  • Engage consumers with mental health and/or substance abuse issues in their homes.
  • Assess needs of consumers and link to appropriate agencies and services.
  • Coordinate mental health and physical health treatment.
  • Provide supportive counseling during regular hours and on-call.
  • Complete multiple assessments, reports and notes of services provided to consumer.

ICM (Intensive Case Manager)

Lehigh County Conference Of Churches
03.2008 - 05.2011
  • Outreach and engage homeless individuals.
  • Engage and assess individuals during drop-in hours.
  • Provide case management.
  • Link to community resources and services.
  • Support successful transition from homelessness to housed.

ICM (Intensive Case Manager)

NHS
02.2006 - 03.2008
  • Manage caseload of consumers with mental health issues.
  • Link to community resources and services.

ICM (Intensive Case Manager)

LVACT: Lehigh Valley Assertive Community Treatment
06.2000 - 05.2006
  • Manage caseload of consumers with mental health issues.
  • Consult with team psychiatrist, therapist and RN regarding consumer needs and participate in weekly team meetings.
  • Coordinate and run weekly DBT groups and individual sessions.
  • Receive, screen and provide follow-up with on-call issues.

Education

Bachelor of Science - Psychology

Moravian College
Bethlehem, PA
06.1998

Skills

  • Establish rapport and instill confidence in coworkers and clients
  • Complete chart audits and correct errors
  • Track and monitor services rendered
  • Meet deadlines of various assessments, services and service plans
  • Quickly adapt to new EHR software or other major process changes
  • Provide clear documentation for services rendered as well as clinical need for services
  • Run groups and meetings to provide education and elicit feedback/participation

Timeline

Assistant Residential Supervisor

DePaul
09.2023 - 07.2024

Care Manager

HCR
02.2022 - 08.2023

Admissions Specialist

Kidspeace
06.2020 - 11.2021

ICMS (Integrated Case Management Services)

Easter Seals NJ
06.2011 - 06.2020

ICM (Intensive Case Manager)

Lehigh County Conference Of Churches
03.2008 - 05.2011

ICM (Intensive Case Manager)

NHS
02.2006 - 03.2008

ICM (Intensive Case Manager)

LVACT: Lehigh Valley Assertive Community Treatment
06.2000 - 05.2006

Bachelor of Science - Psychology

Moravian College
Darcy Dean