Darcy Dean
Rochester,NY
Summary
Mental Health professional with over 20 years of experience engaging and assessing consumers. Able to quickly re-prioritize and shift focus continuously. Possesses superior written and oral communication skills. Well-versed in multiple EHR systems. Supervised team of 10 monitoring performance and promoting growth.
Overview
24
24
years of professional experience
Work History
Assistant Residential Supervisor
DePaul
09.2023 - 07.2024
- Promoted positive relations between residents and staff.
- Provided administrative oversight and supervision.
- Audited charts and files to ensure compliance with regulations.
- Supported personal needs of residents dealing with diverse conditions.
Care Manager
HCR
02.2022 - 08.2023
- Assessed clients and developed plans to meet needs.
- Communicated with healthcare providers to facilitate continuity of care.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Maintained detailed records in compliance with agency standards and regulations.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
Admissions Specialist
Kidspeace
06.2020 - 11.2021
- Interview parents/guardians of potential patients to determine clinical need and appropriateness for admission.
- Coordinate with referring facility regarding required medical testing, assessments and billing information/authorization.
- Consult with psychiatrist, pediatrician or supervisor as needed regarding complex cases.
- Prepare admission paperwork and oversee it's completion.
- Complete audits of charts and correct errors/omissions when identified.
ICMS (Integrated Case Management Services)
Easter Seals NJ
06.2011 - 06.2020
- Engage consumers with mental health and/or substance abuse issues in their homes.
- Assess needs of consumers and link to appropriate agencies and services.
- Coordinate mental health and physical health treatment.
- Provide supportive counseling during regular hours and on-call.
- Complete multiple assessments, reports and notes of services provided to consumer.
ICM (Intensive Case Manager)
Lehigh County Conference Of Churches
03.2008 - 05.2011
- Outreach and engage homeless individuals.
- Engage and assess individuals during drop-in hours.
- Provide case management.
- Link to community resources and services.
- Support successful transition from homelessness to housed.
ICM (Intensive Case Manager)
NHS
02.2006 - 03.2008
- Manage caseload of consumers with mental health issues.
- Link to community resources and services.
ICM (Intensive Case Manager)
LVACT: Lehigh Valley Assertive Community Treatment
06.2000 - 05.2006
- Manage caseload of consumers with mental health issues.
- Consult with team psychiatrist, therapist and RN regarding consumer needs and participate in weekly team meetings.
- Coordinate and run weekly DBT groups and individual sessions.
- Receive, screen and provide follow-up with on-call issues.
Education
Bachelor of Science - Psychology
Moravian College
Bethlehem, PA06.1998
Skills
- Establish rapport and instill confidence in coworkers and clients
- Complete chart audits and correct errors
- Track and monitor services rendered
- Meet deadlines of various assessments, services and service plans
- Quickly adapt to new EHR software or other major process changes
- Provide clear documentation for services rendered as well as clinical need for services
- Run groups and meetings to provide education and elicit feedback/participation
Timeline
Assistant Residential Supervisor
DePaul
09.2023 - 07.2024
Care Manager
HCR
02.2022 - 08.2023
Admissions Specialist
Kidspeace
06.2020 - 11.2021
ICMS (Integrated Case Management Services)
Easter Seals NJ
06.2011 - 06.2020
ICM (Intensive Case Manager)
Lehigh County Conference Of Churches
03.2008 - 05.2011
ICM (Intensive Case Manager)
NHS
02.2006 - 03.2008
ICM (Intensive Case Manager)
LVACT: Lehigh Valley Assertive Community Treatment
06.2000 - 05.2006
Bachelor of Science - Psychology
Moravian College
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