Darcy GENAO
New Rochelle
Summary
Qualified professional with highly goal-oriented nature and proficiency in meeting and exceeding established goals and objectives related to training, selling, education and client relations.
Overview
4
4
years of professional experience
Work History
Real Estate Agent
Keller Williams NY Realty
White Plains
08.2024 - Current
- Negotiated purchase agreements and contracts with buyers and sellers.
- Facilitated closing processes between lender, mortgage companies, buyers and sellers.
- Managed sales pipeline by actively following up with prospects and hot leads.
- Provided guidance to clients throughout the entire buying or selling process.
- Assisted in the preparation of documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Maintained updated knowledge of local real estate markets.
Apartment Leasing Agent
The Young Companies
New Rochelle
03.2024 - 09.2024
- Checked rental eligibility by following company's verification process.
- Provided excellent customer service when responding to phone calls or emails from prospects or existing clients.
- Encouraged prospective tenants to fill out applications after property tours.
- Maintained high customer approval rating through dynamic service, exemplary support, and interpersonal communication.
- Prepared leases, move-in and move-out paperwork and other documents for new tenants.
- Tracked occupancy rates and prepared reports for upper management.
- Processed rental applications, verified references and conducted background checks.
Trusted Advisor
FACTORY DIRECT ENTERPRISES LLC
Yonkers
04.2023 - 03.2024
- Counseled clients on financial matters and provided recommendations on investment opportunities, products, and services based on client needs and asset availability.
- Followed-up with clients regularly and implemented consultative techniques to stay on top of financial means and objectives.
- Coordinated and participated in group presentations on financial services to attract new clients.
- Exuded professional expertise and resourcefulness to gain trust and confidence of clients, vendors and other professionals.
Bra Fitting Specialist
Victoria Secret
Yonkers
01.2021 - 12.2023
- Built customer loyalty by engaging with and identifying product needs of customers.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended merchandise to customers based on needs and preferences.
- Greeted customers warmly upon arrival at the store and provided assistance as needed.
- Developed relationships with regular customers providing them with personalized service.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cashier
Pagos Express Inc
Yonkers
01.2022 - 06.2023
- Answered customer questions and provided store information.
- Collected payments and provided accurate change.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Processed multiple transactions per day and handled money transfers, deposits and withdrawals.
- Accepted cash and credit card payments, issued receipts and provided change.
Stylist Sales Associate
Express Factory
Yonkers
03.2023 - 05.2023
- Offered alterations and customization recommendations to ensure perfect fit and satisfaction.
- Assisted customers in selecting clothing items based on their individual needs and preferences.
- Recommended shoes and accessories to complement client outfits.
- Managed the fitting room area by ensuring it was neat, organized, and stocked with appropriate sizes of garments.
- Provided assistance to other team members during busy periods or when additional help was required.
Education
High School Diploma -
Curtis High School
Staten Island, NY06-2021
Some College (No Degree) - Criminal Justice
Borough of Manhattan Community College
New York, NYSkills
- Reliable & trustworthy
- Teambuilding
- Fluent in Spanish & Portuguese
- Planning & organizing
- Communication
- Friendly, positive attitude
- Fashionista
Timeline
Real Estate Agent
Keller Williams NY Realty
08.2024 - Current
Apartment Leasing Agent
The Young Companies
03.2024 - 09.2024
Trusted Advisor
FACTORY DIRECT ENTERPRISES LLC
04.2023 - 03.2024
Stylist Sales Associate
Express Factory
03.2023 - 05.2023
Cashier
Pagos Express Inc
01.2022 - 06.2023
Bra Fitting Specialist
Victoria Secret
01.2021 - 12.2023
High School Diploma -
Curtis High School
Some College (No Degree) - Criminal Justice
Borough of Manhattan Community College