Darcy Jermain
Team Leader
Springville,NY
Summary
Dynamic Team Leader at Crosby Mart with a proven track record in optimizing inventory management and enhancing stock accuracy. Skilled in problem-solving and money management, I foster collaboration and accountability, driving team performance and employee satisfaction. Committed to cultivating strong relationships, I effectively navigate challenges to achieve organizational goals.
Overview
12
12
years of professional experience
Work History
Team Leader
Crosby Mart
09.2013 - 07.2025
- Led team to optimize inventory management processes, enhancing stock accuracy and reducing excess inventory.
- Implemented scheduling system to streamline shift assignments, increasing operational coverage and employee satisfaction..
- Established a culture of accountability within the team, resulting in higher levels of individual responsibility towards achieving organizational goals.
- Conducted regular performance reviews, providing constructive feedback and coaching to facilitate continuous improvement among employees.
- Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.
- Streamlined communication within the team for better collaboration and decision making.
- Developed strong work relationships among employees
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Responsible for handling all the money
- Responsible for figuring out any money issues
Education
High School Diploma -
Springville Griffith Institute
Springville, NY06-1988
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Money Management
Timeline
Team Leader
Crosby Mart
09.2013 - 07.2025
High School Diploma -
Springville Griffith Institute
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