Darcy Kovacs
Bellevue,WA
Summary
Dynamic professional with a proven track record in operations management and customer service, notably as Owner/Operator at Skin And Soul Tattoo. Expert in streamlining processes to enhance efficiency and satisfaction, while fostering strong supplier relationships. Skilled in staff training and development, ensuring compliance with industry standards and delivering exceptional client experiences.
Overview
27
27
years of professional experience
Work History
Owner/Operator
Skin And Soul Tattoo
08.2010 - 09.2025
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
- Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
Marketing Coordinator
Pourette Manufacturing
05.1998 - 07.2010
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Planned and executed internal and external marketing events.
Education
High School Diploma -
Bellevue High School
Bellevue, WABachelor of Arts - Music Performance
Western Washington University
Bellingham, WASkills
- Operations management
- Hiring
- Staff training and development
- Personnel management
- Customer service
Timeline
Owner/Operator
Skin And Soul Tattoo
08.2010 - 09.2025
Marketing Coordinator
Pourette Manufacturing
05.1998 - 07.2010
High School Diploma -
Bellevue High School
Bachelor of Arts - Music Performance
Western Washington University
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