Darcy Patton
Afton,WY
Summary
Dynamic and dependable Deli Assistant Manager at Broulims with a proven track record in delivering exceptional customer service and maintaining high food safety standards. Skilled in utilizing kitchen machinery and fostering teamwork, I excel in fast-paced environments while ensuring product quality and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Deli Assistant Manager
Broulims
Afton, WY
06.2024 - Current
- Assist with training new employees on deli procedures, helping maintain a consistent level of service across all staff members.
- Greet customers at counter to fulfill requests and answer questions.
- Utilize safe food handling techniques when preparing, storing, and displaying products to reduce waste and minimize risk of contamination.
- Carefully prepare orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Provide excellent customer service through active listening and addressing customer needs promptly.
- Restock supplies and prepare additional ingredients during downtime for expected busy periods.
- Assist in maintaining a clean and organized workspace, ensuring compliance with health regulations.
- Develop positive relationships with regular customers through attentive service and genuine conversation.
- Monitor product quality closely by checking expiration dates and rotating stock accordingly.
- Creat appealing food arrangements for party trays and specialized orders.
Front Desk Clerk
Kelly Inn/Clubhouse Inn West Yellowstone
West Yellowstone, MT
05.2007 - 10.2016
- Handled guest complaints professionally, resolving issues quickly to maintain high levels of satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Monitored front desk telephone lines attentively for prompt response to incoming calls while multitasking effectively during busy periods.
- Processed payments accurately while maintaining accountability for cash drawer balances at the beginning and end of shifts.
- When working opening shift prepared, monitored, and cleaned up breakfast.
Education
High School Diploma -
Burlington High School
Burlington, WY05.2007
Skills
* excellent customer service skills
* Works well in a fast paced environment
*Work well with others
*Experienced with kitchen machinery
*Experienced with serving food to students in a kind and expedient manner
*Highly dependable
*Excellent attention to detail
Timeline
Deli Assistant Manager
Broulims
06.2024 - Current
Front Desk Clerk
Kelly Inn/Clubhouse Inn West Yellowstone
05.2007 - 10.2016
High School Diploma -
Burlington High School