Dardan Isufi
The Bronx,NY
Summary
Proven to enhance customer satisfaction at White Olive Mediterranean through expert cocktail crafting and outstanding service, I bring a blend of strong multitasking abilities and engaging personality. Skilled in responsible alcohol service and maintaining a clean, organized bar, I excel in fast-paced environments, significantly reducing wait times and elevating the customer experience.
Overview
6
6
years of professional experience
Work History
Bartender/ Server
White Olive Mediterranean
Manhattan, NY
08.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
Bartender/server
Fiorentina Steakhouse
The Bronx, NY
01.2023 - 06.2024
Bartender/server
Blackstones Steakhouse
Greenwich, CT
07.2020 - 01.2023
Busboy/server
Benjamins Steakhouse
Manhattan, NY
02.2019 - 02.2020
Skills
- Strong multitasking
- Customer Service
- Liquor, beer, and wine knowledge
- Highly reliable
- Team player attitude
- Clear and effective communication
- Patience and Tolerance
- Outgoing Personality
- Engaging personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible Alcohol Service
- Payment Processing
- Cash Register Operation
- Menu Memorization
- Hospitality service expertise
- Alcohol awareness
- Classic cocktails
- Wine and liquor knowledge
- Bar Equipment Familiarity
- Garnishing Drinks
- Preparing garnishes
- Glassware knowledge
- Fast Learner
Timeline
Bartender/ Server
White Olive Mediterranean
08.2024 - Current
Bartender/server
Fiorentina Steakhouse
01.2023 - 06.2024
Bartender/server
Blackstones Steakhouse
07.2020 - 01.2023
Busboy/server
Benjamins Steakhouse
02.2019 - 02.2020