Dareke Crockett
Clover,SC
Summary
Friendly Doorman interacts with building residents and guests to maintain security and safeguard premises. Offers quality residential concierge services and proactively anticipates individual resident needs to personalize delivery. Projects approachable and professional image in appearance and demeanor and promotes advanced knowledge of building codes and deescalation procedures. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
2
2
years of professional experience
Work History
Doorman
Charlotte Beer Garden
07.2022 - Current
- Escorted guests into property and introduced to front desk or concierge personnel to maintain continuity of service.
- Acknowledged and greeted building residents and guests with courtesy and urgency by opening doors and offering assistance.
- Secured doorways to maintain customer and employee safety and uphold company policies and procedures.
- Responded to resident complaints, questions, concerns and suggestions and conducted quality assurance follow-up to building issues and inquiries.
Napa Distribution Center
Damus Moore
06.2021 - 08.2022
- Handled day-to-day shipping and receiving overseeing more than [400] packages per day.
- Expedited resolutions of shipping errors and packaging mistakes.
- Divided and categorized cargo received and redirected shipments in response to customer requests.
Loader
Lowe's
08.2019 - 04.2020
- Operated power jacks, forklifts and [Tool] to maneuver products on to load trailers and trucks.
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments.
- Lifted and slid packages weighing up to [Number] pounds on conveyor belts to transport items.
- Performed general support clean-up duties and maintained clean work area by using high-pressure water systems, backhoes and skid-steers.
Education
High School Diploma -
Clover High School
Clover, SC12.2018
Skills
- Guest Registration
- Critical Thinking
- Reading Comprehension
- Emergency Situations
- Complaint Handling
- Public Safety
- Chemical Cleaners
Timeline
Doorman
Charlotte Beer Garden
07.2022 - Current
Napa Distribution Center
Damus Moore
06.2021 - 08.2022
Loader
Lowe's
08.2019 - 04.2020
High School Diploma -
Clover High School
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