Darela Little
New Braunfels,TX
Summary
Dynamic Business Office Manager with a proven track record, enhancing operational efficiency through effective staff training and financial account reconciliation. Skilled in credit and collections, I fostered strong client relationships, driving business growth while ensuring compliance and transparency in financial practices. While being a passionate marketing professional driven to create effective marketing strategies. Using timely and effective marketing programs to promote company mission.
Overview
21
21
years of professional experience
Work History
Business Office Manager
The Heights Of Gonzales
11.2015 - Current
- Updated reports, managed accounts, and generated reports for company database.
- Managed financial operations for the business, ensuring accurate budgeting and timely invoice processing.
- Resolved financial discrepancies and customer billing issues with timely attention.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated staff schedules, adjusting workloads to maximize productivity and meet deadlines.
- Supported month-end closing process by preparing comprehensive journal entries and adjusting balances as necessary.
- Streamlined collection processes for increased efficiency, resulting in a higher success rate of collecting outstanding debts.
- Managed social media accounts for optimal audience engagement and increased online presence.
- Organized successful trade show exhibits, showcasing products or services effectively to potential customers or partners.
Regional Business Office Manager
Daybreak Venture LLC
03.2011 - 11.2015
- Implemented data-driven strategies to improve operational effectiveness and achieve organizational goals whole over see 12 homes.
- Collaborated closely with upper management to address challenges while working towards shared objectives.
- Conducted regular audits of office procedures to identify areas for improvement and ensure compliance with company policies.
- Developed training programs for new employees, ensuring a seamless integration into the company culture and work environment.
- Maintained accurate records of all financial transactions within Business offices, ensuring transparency and accountability in financial reporting practices.
Business Office Manager
La Bahia Nursing and Rehab
07.2004 - 02.2011
- Enhanced customer satisfaction by addressing inquiries promptly and resolving issues professionally.
- Oversaw inventory management, maintaining optimal levels of supplies while minimizing costs.
- Input vendor payments and updated accounts to reflect new balances.
- Reduced discrepancies in financial statements through meticulous data entry and record-keeping practices.
- Answered general marketing department inquiries by email, phone, and mail.
- Developed visually engaging marketing materials to support product launches and promotions.
- Collaborated with external agencies on advertising campaigns, ensuring alignment with overall marketing objectives.
- Composed daily posts for social media and helped build corporate presence.
- Created engaging brochures and flyers to use for promotional materials and distribution.
- Managed workflow between staff, coordinating documents, and creative material distribution.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Education
Victoria Community College
Victoria, TXSkills
- Effective deadline management
- Financial account reconciliation
- Staff training and development
- Administrative support
- Office management
- Employee onboarding
- Credit and collections
- HR processes
- New employee orientation
- Social media marketing
- Customer relationship management (CRM)
- Marketing campaign development
- Business development
- Team Building
- Decision- making skills
- Effective listening skills
Timeline
Business Office Manager
The Heights Of Gonzales
11.2015 - Current
Regional Business Office Manager
Daybreak Venture LLC
03.2011 - 11.2015
Business Office Manager
La Bahia Nursing and Rehab
07.2004 - 02.2011
Victoria Community College
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