DARELL JACKSON JR
Imperial,MO
Summary
Accomplished and dedicated Executive Manager highly skilled at studying technological and financial opportunities, presenting analysis and recommending objectives. Ten years of experience leading to profit contributions by managing staff and establishing and meeting all business objectives.
Overview
15
15
years of professional experience
Work History
Executive Manager of Asset Protection
Saks Fifth Avenue
Frontenac , Missouri
11.2019 - 11.2021
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Oversaw office operations for organization by processing vital documentation, obtaining insurance verification and authorization for services.
- Oversaw inventory executing corrective actions to drive profitability.
- Controlled reduction of loss inventory by protecting company assets.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Built cross-functional relationships with business partners to reduce losses.
Asset Protection Investigator
Saks Fifth Avenue
Frontenac, Missouri
08.2018 - 11.2019
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
Asset Protection Manager
Target
Fariview Heights, Illinois
08.2017 - 08.2018
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports for internal and external crime, burglary or theft.
- Mitigated risk and oversaw internal and external shoplifter apprehension and detention.
- Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
- Collaborated with law enforcement to report crime and suspicious activity.
Asset Protection Investigator
Saks Fifth Avenue
Frontenac , Missouri
11.2016 - 08.2017
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
- Identified, reported and resolved safety issues, inventory shortages, cash handling concerns and theft.
Loss Prevention Investigator
Neiman Marcus Group
Frontenac, MO
08.2013 - 11.2016
- Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Secured all doors in the office and main building after hours
- Denied entrance to the building to unauthorized persons
- Inspected equipment, structures and materials to identify the cause of errors and defects
- Performed surveillance of suspects using binoculars, cameras and camcorders
- Gathered, logged and monitored all shipping data
- Communicated with dispatchers, warehouses and customers regarding outgoing orders
- Oversaw return and exchange processes from customer to supplier
- Answered customer telephone calls promptly and in an appropriate manner
- Carefully documented statements, observations and evidentiary materials
- Interviewed and interrogated suspects.
Loss Prevention Detective
Sears Roe Buck & Co, 250
St. Louis, MO
07.2011 - 07.2013
- Detected suspicious activities and watched for criminal acts and rule infractions
- Monitored and authorized entrance and departure of employees and visitors
- Circulated among visitors, patrons and employees to preserve order and protect property
- Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences
- Warned offenders about rule infractions and violations and verbally evicted violators from premises
- Secured all doors in the office and main building after hours.
Customer Service Manager/Loss Prevention Associate/ Overnight Inventory Associate/ Maintenance Associate
Walmart Inc
Kirkwood, MO
07.2006 - 04.2011
- Circulated among visitors, patrons and employees to preserve order and protect property
- Organized racks and shelves to maintain the visual appeal of the store
- Verified that all customers received receipts for purchases
- Trained and served as a peer coach for new sales associates
- Demonstrated use and care of merchandise
- Answered questions regarding the store and its merchandise
- Stocked shelves and supplies and organized displays
- Accurately read, understood, and carried out written instructions
- Coordinated and monitored vendor maintenance for large repairs
- Maintained compliance with company standards to perform all maintenance activities
- Informed supervisors when machines needed major service.
Education
Associate of Applied Science - Criminal Justice and Law Enforcement, Criminal Justice
St. Louis Community College
Kirkwood, Missouri05.2015
Bachelor of Science - Criminology And Criminal Justice
University of Missouri - St Louis
St Louis, MO05.2024
High School Diploma - undefined
General - undefined
Rockwood Summit High School
2005
Skills
- Administrative Management
- Policy Development and Enforcement
- Program Optimization
- Management Training
- Originality and Creativity
- Focus and Follow-Through
- Hiring and Onboarding
- Business Leadership
- Problem Anticipation and Resolution
- Strategic Sourcing
- P&L Administration
- Inventory Tracking and Management
Timeline
Executive Manager of Asset Protection
Saks Fifth Avenue
11.2019 - 11.2021
Asset Protection Investigator
Saks Fifth Avenue
08.2018 - 11.2019
Asset Protection Manager
Target
08.2017 - 08.2018
Asset Protection Investigator
Saks Fifth Avenue
11.2016 - 08.2017
Loss Prevention Investigator
Neiman Marcus Group
08.2013 - 11.2016
Loss Prevention Detective
Sears Roe Buck & Co, 250
07.2011 - 07.2013
Customer Service Manager/Loss Prevention Associate/ Overnight Inventory Associate/ Maintenance Associate
Walmart Inc
07.2006 - 04.2011
Associate of Applied Science - Criminal Justice and Law Enforcement, Criminal Justice
St. Louis Community College
Bachelor of Science - Criminology And Criminal Justice
University of Missouri - St Louis
High School Diploma - undefined
General - undefined
Rockwood Summit High School
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