Daren Donahue
Reno,NV
Summary
Experienced Lead Manager on Duty specializing in casino operations and staff supervision. Expertise in compliance, guest service, and cash handling ensures efficient operations and effective problem resolution. Versatile professional with military and gaming leadership background, committed to supporting teams and upholding regulatory standards in high-pressure environments.
Overview
1
1
Certification
28
28
years of professional experience
Work History
Lead Manager on Duty
Gold Ranch Casino
Verdi, Nevada
02.2023 - Current
- Oversaw staff performance and development through recruitment, training, and performance management, ensuring alignment with operational goals.
- Coordinated slot floor teams and daily gaming activity to ensure smooth operations.
- Monitored gaming policy compliance and regulatory standards across shifts.
- Monitored adherence to laws and regulations relevant to the role's responsibilities.
- Scheduled team coverage and managed shift handoffs.
- Monitored cash handling and secured cage operations.
- Communicated operational needs and guest concerns to management, facilitating timely resolutions.
- Supported casino floor operations and addressed guest service concerns.
Field Artillery fire direction control
USMC, United States Marine Corps Reserves
03.1999 - 08.2023
- Developed fire support databases to enhance artillery operations. Processed fire missions for the artillery battalion with support from aircraft and other ground assets. Supported ground survey tasks to establish firing positions for Marine artillery batteries using PADS, GPS, and the T-2E theodolite as team leader. Instructed Marines on range operations to strengthen marksmanship skills and uphold safety standards. Developed fire support databases using provided computer systems to support artillery operations. Coordinated fire missions for artillery battalion, ensuring timely execution with support from aircraft and ground assets. Conducted ground surveys to determine accurate firing positions to establish firing positions for Marine artillery batteries using PADS, GPS, and the T-2E theodolite. Directed range instruction for Marines to strengthen marksmanship and uphold safety standards across range operations. Produced fire support databases that supported artillery battalion operations. Enabled timely fire mission processing for artillery battalions with aircraft and ground asset support. Established accurate firing positions for Marine artillery batteries through ground survey work using PADS, GPS, and the T-2E theodolite. Enhanced marksmanship skills through structured training sessions and range safety through instruction during range operations.
Underground Utility Locator
Summit Utility LLC
Missoula, Montana
05.2021 - 01.2023
- Located underground utilities for Summit Utility LLC using electromagnetic locating equipment.
- Interpreted maps, plans, and service records before marking buried lines.
- Responded to locate tickets and verified work areas before digging.
- Marked utility routes clearly for excavation crews and contractors.
- Documented utility findings, markouts, and site notes for company records.
Education
High School Diploma -
Sentinel High School
Missoula, MTSkills
- Casino operations
- Gaming policy oversight
- Policy compliance
- Cash management
- Financial transaction management
- Slot floor supervision
- Shift scheduling
- Team management
- Operational incident management
- Conflict resolution
- Guest service
Certification
- Nevada gaming license
Timeline
Lead Manager on Duty
Gold Ranch Casino
02.2023 - Current
Underground Utility Locator
Summit Utility LLC
05.2021 - 01.2023
Field Artillery fire direction control
USMC, United States Marine Corps Reserves
03.1999 - 08.2023
High School Diploma -
Sentinel High School