Dareth Brooks
Walnut Ridge
Summary
Proficient Specialized Talent Acquisition Coordinator with strong background in talent acquisition processes. Coordinated hiring initiatives, contributing to successful onboarding of high-caliber candidates. Demonstrated expertise in candidate sourcing and effective communication skills.
Overview
10
10
years of professional experience
Work History
Specialized Talent Acquisition Coordinator
Cielo
02.2022 - Current
- Established a proactive approach in identifying top talent through strategic partnerships with colleges/universities and attending industry-specific conferences/events.
- Sourced and screened candidates for roles and worked with hiring managers to coordinate interviews, offers, and onboarding.
- Collaborated with hiring managers to identify staffing needs and develop job descriptions.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
- Utilized Applicant Tracking System software to track progress of each candidate throughout the recruitment cycle.
- Managed applicant tracking system to ensure accurate data entry and reporting.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Coordinated recruitment processes to enhance candidate experience and streamline workflows.
- Collaborated with HR team on special projects to enhance talent acquisition processes and strategies.
- Organized and facilitated onsite interviews between hiring managers and potential employees.
- Coordinated interviews between candidates and hiring panel.
- Facilitated communication between hiring managers and internal stakeholders during recruitment process.
- Facilitated communication between candidates and interviewers, ensuring timely feedback.
- Organized recruitment events and job fairs to engage potential candidates and promote employer brand.
- Created offer letters that included salary details, benefits packages, start dates for successful applicants.
- Developed onboarding materials to improve new hire integration processes.
- Facilitated a smooth onboarding process for new hires by collaborating with HR partners to prepare necessary paperwork and orientation materials.
- Developed and maintained applicant tracking system, tracking all job openings, applicants and interviewing activity.
- Collaborated with hiring managers to determine job requirements and understand departmental needs.
- Evaluated resumes, interviewed, and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.
PATIENT ACCESS SUPERVISOR
Lawrence Memorial Hospital
07.2016 - 02.2022
- Recruited, trained, and managed a staff of 15 patient access representatives to ensure customer service excellence.
- Supervised patient registration processes, ensuring compliance with hospital policies and procedures.
- Conducted regular meetings with front desk staff to review performance metrics and deliver actionable feedback for improvement.
- Trained and mentored staff on effective patient access protocols and customer service standards.
- Implemented new processes for streamlining patient registration workflow and increasing efficiency.
- Implemented workflow improvements to enhance patient flow and reduce wait times in the department.
- Optimized patient satisfaction and provider time by scheduling appointments in person or by telephone.
- Monitored daily operations of the department to ensure smooth flow of patient traffic through check-in and check-out processes.
- Utilized strong communication skills when interacting with both internal teams and external customers.
- Demonstrated excellent problem-solving skills when handling complex inquiries from patients or their family members.
- Analyzed data trends to optimize scheduling practices and resource allocation for improved efficiency.
- Analyzed reports from multiple sources in order to identify areas of improvement within the department.
- Generated monthly reports that tracked key performance indicators such as wait times, customer satisfaction scores.
- Established policies and procedures regarding patient privacy and confidentiality according to HIPAA guidelines.
- Developed and maintained relationships with healthcare providers in order to improve the patient experience.
- Assisted in resolving billing disputes between patients, insurance companies, and healthcare providers.
- Created detailed training materials for new employees on how to properly register patients into the system.
- Created staff schedules based on workload and equipment availability.
- Recognized self-pay patients to facilitate referrals to financial assistance programs to refer to financial assistance programs.
- Adhered strictly to safety protocols while working with medical equipment such as wheelchairs, beds, and stretchers.
- Reduced employee turnover rate by fostering a positive work environment and providing ongoing support for professional development opportunities.
- Oversaw staff recruitment efforts, selecting top talent to join the team and contribute to the department's success.
- Oversaw staff recruitment efforts, selecting top talent to join the team and contribute to the department''s success.
Education
High School Diploma -
Hoxie High School
Hoxie, ARSkills
- Candidate sourcing
- Screening resumes
- Applicant tracking systems
- Project management
- Attention to detail
- Organizational skills
- Relationship building
- Building partnerships
- Collaborative teamwork
- Strong communication
- Critical thinking
- Adaptability
Timeline
Specialized Talent Acquisition Coordinator
Cielo
02.2022 - Current
PATIENT ACCESS SUPERVISOR
Lawrence Memorial Hospital
07.2016 - 02.2022
High School Diploma -
Hoxie High School