Daria Kuznietsova
Chicago,IL
Summary
Highly motivated employee with extensive customer service and sales experience. Consistently recognized for sales performance and excellence in customer service. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience.
Overview
3
3
years of professional experience
2
2
Certification
Work History
Supervisor/Lead Hostess
Benihana
07.2023 - 04.2024
- Coordinate with servers and kitchen staff to optimize table turnover and customer flow
- Handles inquiries, manages waitlists, and ensures smooth communication between front and back of the house.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Supported needs of all 5 to 9 hostess who attended to specific needs of countless customers daily for Japanese restaurant with social relevancy and intentionality.
Front Desk Receptionist/Cashier Team Lead
Yogurt Beach
05.2023 - 08.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Lifted up to 50 pounds at once and used forklift to move heavier loads.
Sales Assistant
Zara Clothing Store
06.2022 - 04.2023
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Managed approximately 30 incoming calls, emails and faxes per day from customers.
Lawyer's Assistant
Social Legal Organization
10.2022 - 04.2023
- Drafted comprehensive legal documents including contracts, agreements, and memoranda of understanding for diverse clientele.
- Responded to client inquiries, providing accurate legal advice and offering assistance.
- Managed reasonable amount of incoming calls, around 15 emails per day from clients.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
Education
Faculty of Law Specialty Law - Law (Pre-Law)
Donetsk National University
Vinnytsia, Ukraine05.2026
High School Diploma -
High School Named After D.I. Mendeleev
Vinnytsia, Ukraine05.2022
Skills
- Training and mentoring
- Staff Management
- Complex Problem-Solving
- Staff Discipline
- Multitasking
- Attention to Detail
- Teamwork and Collaboration
Certification
- ServSafe
- Business School - Basic Economic and Business Course
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
English
Native or Bilingual
Polish
Limited Working
Spanish
Elementary
Belarusian
Professional Working
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Supervised team of 7-10 staff members.
- Documented and resolved legal issues.
- Achieved great result by completing given tasks with accuracy and efficiency.
Work Preference
Work Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Work-life balanceTimeline
Supervisor/Lead Hostess
Benihana
07.2023 - 04.2024
Front Desk Receptionist/Cashier Team Lead
Yogurt Beach
05.2023 - 08.2023
Lawyer's Assistant
Social Legal Organization
10.2022 - 04.2023
Sales Assistant
Zara Clothing Store
06.2022 - 04.2023
Faculty of Law Specialty Law - Law (Pre-Law)
Donetsk National University
High School Diploma -
High School Named After D.I. Mendeleev