Daria Greenwood
Newnan,GA
Summary
A highly motivated and dependable professional with an Associate of Science in Nursing, seeking a position which would allow the opportunity to contribute to the growth, profitability, and success of an organization while also providing an avenue for professional advancement. I am a proven leader who consistently champions teamwork, quality, and safety to ensure organizational success, as well as an amazing experience for those who I am assisting.
Overview
8
8
years of professional experience
Work History
Insurance Specialist/Work Comp Coordinator
GA Bone & Joint
05.2024 - Current
- Accurately verify the patient’s insurance benefits for physical therapy authorization of visits using online information or by calling insurance companies to obtain necessary and accurate information.
- Verify receipt of all necessary pre-authorization documents prior to therapy and maintain insurance authorizations for current patients.
- Create documentation to communicate the benefit information to the providers.
- Ensures that all insurance information needed for billing and collection processes are appropriately obtained and recorded in the computer system and EMR.
- Collect, maintain, update, and document all relevant information for the treatment of patients' therapy and payment of workers’ compensation claims.
- Works closely with adjusters, case managers, and employers to make sure all provider documentation is received/sent in and any requests/inquiries are handled in a timely manner.
- Verifies and documents approvals and faxes, and routes information as appropriate.
- Coordinates and schedule therapy appointments, evaluations, and treatments for injured employees as necessary.
- Monitor the progress of injured employees' recovery and provide regular updates to all involved parties.
Clinic Coordinator
Medi-Weightloss Clinic
09.2022 - 05.2024
- Manage administrative duties including, but not limited to, uploading medical records, balancing workflow within the clinic, submitting, managing, and ensuring insurance claims are filed and completed in a timely manner
- Assists physician or mid-level practitioner with patient referrals to other healthcare professionals
- Perform insurance verifications for all patients (potential, new, and existing) to give an estimated out of pocket expense based on eligibility and benefits
- Confirm accuracy of CPT and ICI codes before submitting claims to insurance
- Prepare and send chart notes, along with all needed documents, to perform prior authorizations for prescriptions
- Execute financial reports, as well as closing the month out, and creating expense reports
- Create and organize daily encounters for the upcoming appointments
- Perform front desk duties, including but not limiting to, checking in and checking out patients for appointments, scheduling, answering inbound and placing outbound calls, etc.
Front Desk Manager
Massage Envy Clinic & Spa
02.2019 - 01.2020
- Manage other front desk associates throughout all day-to-day tasks and sales initiatives
- Completed sales training checklists for the FDAs under my supervision
- Helped keep an even balance between the front desk and the therapists present
- Drove membership sales and promoted self-health to clients
- Made various calls throughout the day which includes, but are not limited to, confirming appointments, notifying clients of their monthly payments and sessions becoming available, and following up with clients from 2 weeks ago
Assistant Manager
All Virgin Hair Boutique
01.2017 - 02.2018
- Managed employee duties, inventory replenishment and other daily functions
- Monitored workflow and customer needs and assigned employees accordingly
- Demonstrated use and care of merchandise
- Achieved sales goals and service performance goals by cultivating and securing new customer relationships
- Prepared outgoing shipments; accepted and/or processed returns
- Updated computer inventory listings
- Trained and developed recent sales team associates in product knowledge, selling techniques and company procedures
- Educated fresh staff on organizational policies and procedures to promote timely and effective integration
- Applied training in the recognition of security risks and loss prevention to help alleviate store theft.
Education
AS in Nursing -
Georgia Military College
Fayetteville, GASkills
- QuickBooks
- Microsoft Office Software
- Multitasking
- Keen attention to detail
- Problem-solving
- Exceptional Customer Service
- Conflict Resolution
- Inventory Management
- Time Management and Scheduling
- Vendor Relations
- Records Management
- Team Training
- EMR System
- Account Management
- Health insurance
Communication Skills
- Implemented new procedures that improved efficiency and profitability.
- Collaborate with colleagues, patients, and insurance carriers to support patient health and progress.
Leadership Experience
- Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
- Managed small teams of up to 5 people.
- Able to work well with diverse groups of people in high-stress environments, meeting tight deadlines while ensuring quality work and a safe environment.
- Possesses the ability to motivate and encourage others with the use of exceptional organizational, written, and verbal communication skills.
Volunteer Experience
Front Desk Associate, Children’s Hospital of GA, Augusta, GA, 01/2017, 05/2017, Worked at the front desk in the children's oncology ward., Made sure visitors signed in with me before going to visit the patients., Responded to alerts from the rooms and sent nurses to those rooms as needed., Complete hourly checks on rooms., Occasionally did rounds with the nurses to help aid patients in need and extra duties
References
Available upon request.
Timeline
Insurance Specialist/Work Comp Coordinator
GA Bone & Joint
05.2024 - Current
Clinic Coordinator
Medi-Weightloss Clinic
09.2022 - 05.2024
Front Desk Manager
Massage Envy Clinic & Spa
02.2019 - 01.2020
Assistant Manager
All Virgin Hair Boutique
01.2017 - 02.2018
AS in Nursing -
Georgia Military College
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