Daria McFadden
Brooklyn
Summary
Medical Receptionist with experience in appointment scheduling, insurance verification, EHR documentation, and high volume patient communication. Skilled in maintaining HIPAA compliant workflows, supporting providers, and delivering efficient, patient centered service in fastpaced clinical environments.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Medical Receptionist
Infinity Dermatology
07.2025 - Current
- Managed 100+ daily calls and scheduling requests to improve patient flow and reduce wait-time bottlenecks.
- Verified insurance coverage and processed daily referrals to ensure accurate authorizations and prevent delays in care.
- Updated dozens of patient records per shift in the EHR system to improve documentation accuracy and provider chart readiness.
- Coordinated patient follow-ups and consultations to improve scheduling efficiency and reduce missed appointments.
- Prepared daily patient charts and managed clinical documents to help providers maintain on-time appointments.
Front Desk Receptionist
European Wax Center
02.2022 - 12.2024
- Scheduled daily appointments across phone, online, and walk ins to improve booking accuracy and reduce scheduling conflicts.
- Processed multiple POS transactions and membership sales per shift to support accurate billing and revenue goals.
- Organized daily employee schedules to improve staff coordination and streamline operations.
- Resolved customer concerns to increase client satisfaction and retention.
- Maintained accurate client records through daily data entry updates to support service accuracy.
Fine Jewelry Sales Associate
Macy’s
08.2022 - 05.2023
- Guided customers through personalized product selections to increase satisfaction and support department sales goals.
- Opened 10+ new credit accounts weekly to support store revenue and loyalty program growth.
- Conducted daily inventory audits to improve stock accuracy and prevent merchandise errors.
Education
High School Diploma -
Edward R. Murrow High School
Brooklyn, NY01.2018
Skills
- Insurance Verification & Referrals
- High-Volume Phone Support
- Data Entry & Accuracy
- Appointment Scheduling Software
- HIPAA-Compliant Documentation
Certification
Electronic Health Records (EHR)
Timeline
Medical Receptionist
Infinity Dermatology
07.2025 - Current
Fine Jewelry Sales Associate
Macy’s
08.2022 - 05.2023
Front Desk Receptionist
European Wax Center
02.2022 - 12.2024
High School Diploma -
Edward R. Murrow High School