Daria Sira
Nutley,NJ
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Customer Service and Scheduling Agent
A&M Auto Sales
09.2020 - Current
- Enhanced appointment scheduling efficiency by implementing an updated software system.
- Streamlined communication between departments for improved appointment coordination and customer satisfaction.
- Reduced scheduling conflicts by maintaining accurate and up-to-date calendars for multiple team members.
- Increased client retention with timely follow-ups and reminders about upcoming appointments.
- Implemented marketing tools to create promotions and increase presence of the business online.
Administrative Assistant
Self Reliance Credit Union NY
02.2021 - 07.2021
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted clients with mortgage verification and ensured timely responses to inquiries regarding financing.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
English Teaching Assistant / Tutor
Essex County College
10.2019 - 08.2020
- Support faculty members in providing classroom instructions to a diverse population of students
- Assist students on diverse subjects such as English, Math, Business and Economics
- Help students learn how to properly write an essay or research paper.
- Developed tailored writing strategies to meet individual student needs, resulting in improved academic performance and increased confidence.
Childcare Provider
Au Pair in America
12.2015 - 10.2019
- Ensured children's safety and managed children's behavior
- Acted as a role model and mentor
- Used management skills to engage all children in daily activities
- Planned activities to promote the physical, mental, and social development of children.
Intern
Progressive Machinery Inc.
05.2019 - 09.2019
- Assisted project manager with activity and resource planning
- Ensured that all projects are delivered on-time, within scope and budget
- Prepared, proofread, and formatted the correspondence
- Supported the recruitment team into hiring new personal
- Created content for marketing tools.
Education
A.S Business Administration -
Essex County College
Newark, NJB.A Ukrainian Language and Literature and English Language -
Taras Shevchenko National University of Kyiv-Ukraine
Skills
- Self-motivated and goal oriented
- Strong communication skills
- Time-management skills
- Analytical problem solving
- Fluent in Ukrainian and Russian
- Proficient in Microsoft Office and Google Suite
- Meeting coordination
- Customer service orientation
- Remote work capabilities
Honors Awards
- Phi Theta Kappa Honor Society Member, Spring 2019, 05/2020
- Essex County College Honors Program, Fall 2018, 05/2020
- Essex County College, Dean’s List, Spring 2018, 05/2020
Volunteer Experience
- Ukrainian School “Ridna Shkola”, Passaic, 09/2020, 05/2021
- Montclair Township Animal Shelter, Montclair, 01/2017, 06/2017
- Over the Rainbow Nursery, Montclair, 03/2017, 05/2017
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Administrative Assistant
Self Reliance Credit Union NY
02.2021 - 07.2021
Customer Service and Scheduling Agent
A&M Auto Sales
09.2020 - Current
English Teaching Assistant / Tutor
Essex County College
10.2019 - 08.2020
Intern
Progressive Machinery Inc.
05.2019 - 09.2019
Childcare Provider
Au Pair in America
12.2015 - 10.2019
A.S Business Administration -
Essex County College
B.A Ukrainian Language and Literature and English Language -
Taras Shevchenko National University of Kyiv-Ukraine
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