Knowledgeable Service Writer with solid background in delivering high-quality customer service and resolving automotive issues efficiently. Successfully guided clients through repair processes while ensuring their complete satisfaction. Demonstrated expertise in diagnostics and repair coordination, fostering strong client relationships and team collaboration.
Previously a dedicated Service Technician at GC Electric with a strong mechanical aptitude and exceptional customer service skills. Proven track record in installation and repair, effectively troubleshooting electrical systems while adhering to safety protocols. Recognized for fostering customer relationships and enhancing satisfaction through clear communication and technical expertise.