Dedicated business owner with expertise in customer relations, small business operations, and team training. Committed to enhancing customer experiences through effective communication and problem-solving.
Work History
Owner
1 Year 8 Months
Sloan Hardware | 12.2024 - Current
Managed daily operations, ensuring efficient inventory management and customer service excellence.
Trained and mentored staff on product knowledge, sales techniques, and operational procedures to enhance team performance.
Streamlined store layout for optimal product placement, improving customer shopping experience and sales potential.
Developed strategic partnerships with local suppliers to enhance product offerings and reduce costs.
Owner/Operator
6 Years 1 Month
First Impressions Washing | 07.2020 - Current
Managed daily operations of washing services to ensure customer satisfaction and quality service delivery.
Trained and mentored staff on equipment usage and safety protocols to maintain high standards of service.
Oversaw maintenance of equipment and vehicles, ensuring optimal performance and reliability in service delivery.
Bucket Truck Operator
1 Year 8 Months
Integrity Communications | 11.2018 - 07.2020
Operated bucket truck for overhead cable installation and maintenance tasks.
Conducted routine inspections to ensure safety compliance and equipment functionality.
Collaborated with team members to troubleshoot and resolve operational issues promptly.
Trained new operators on safety protocols and equipment operation standards.