Darian Smith
Retail Customer Service Representative
Gaithersburg,Maryland
Summary
Skilled team player with strong background in customer service environments. Effective communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Dispensary Sales Associate
Curaleaf
Gaithersburg, MD
07.2022 - Current
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Delivered services to customer locations within specific timeframes.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
Froster
Nothing Bundt Cakes
Allen, TX
02.2020 - 04.2020
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
- Reviewed incoming orders and assigned work to Frosters to maintain demanding schedule.
- Supported food service operations by completing assignments with strong focus on quality and performance.
- Managed daily tasks consistently and sought out opportunities to go beyond requirements and support business targets.
Sales Representative
Texas Tan
Allen, TX
01.2019 - 02.2020
- Persuasively negotiated terms with customers to meet profit targets.
- Serviced established accounts on consistent basis to maintain strong revenue and customer relationships.
- Lead teams through routine operations and unexpected challenges with strong decision-making skills and expert health and beauty knowledge.
- Collaborated well with team members to carry out daily assignments and achieve team targets.
- Trained and mentored new sales representatives.
Administrative Assistant
Riggins Moreland Engineering
Dallas, TX
06.2016 - 10.2018
- Maintained and updated files and records to support efficient bookkeeping operations.
- Supported Accounts Payable and Receivable by handling day-to-day needs and special projects with good multitasking and research skills.
- Prioritized and managed multiple tasks and competing priorities in servicing requests from senior managers.
- Troubleshot problems with office equipment and software to help staff stay productive and on-task.
Education
High School Diploma -
Allen High School
Allen, TX 08.2014 - 06.2018
Skills
Customer relations
Verbal communication
Brand representation
Organization and record keeping
Retail Sales Experience
Timeline
Dispensary Sales Associate
Curaleaf
07.2022 - Current
Froster
Nothing Bundt Cakes
02.2020 - 04.2020
Sales Representative
Texas Tan
01.2019 - 02.2020
Administrative Assistant
Riggins Moreland Engineering
06.2016 - 10.2018
High School Diploma -
Allen High School
08.2014 - 06.2018