Darian Thompson
PRINEVILLE,OR
Summary
Committed security expert proficient in security monitoring, emergency response, and customer service. Acknowledged for meticulous attention to detail and teamwork, significantly enhancing safety outcomes and ensuring exceptional customer satisfaction in demanding environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Security Professional
Trident Professional Security
Redmond, OR
04.2024 - Current
- Monitored security systems to ensure facility safety and compliance.
- Conducted regular patrols to identify potential security risks.
- Assisted with access control by checking identification and visitor logs.
- Reported incidents and suspicious activities to management promptly.
- Maintained communication with law enforcement during emergencies.
- Collaborated with team members to improve safety procedures continually.
- Supervised property entrances and exits and monitored employee safety.
- Recorded required data for incident reports and files.
- Demonstrated public safety dedication by patrolling community events.
- Responded to incidents of workplace violence and unruly behavior on company property.
- Supervised security camera footage to locate potential threats.
- Monitored CCTV and alarm systems for signs of unauthorized access or breaches.
- Maintained records of security incidents and responses for auditing and improvement purposes.
- Coordinated security operations for special events and sites.
- Monitored security cameras to identify and respond to suspicious activity.
- Liaised with vendors to evaluate and procure security technologies and services.
- Maintained high levels of alertness throughout shifts.
- Provided friendly and professional assistance to employees, visitors and customers.
- Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
- Adhered to daily patrol schedules to support consistent security presence throughout property.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Identified suspicious activity to determine appropriate response.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Explained security protocols to employees and guests to promote readiness for emergency situations.
- Searched bags manually to identify prohibited items and contraband.
- Administered first aid for minor medical situations and contacted paramedics for medical emergencies.
Forest Service Front Desk
United States Forest Service
Prineville, Oregon
03.2022 - 10.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Utilized various software and tools to streamline processes and optimize performance.
- Updated and maintained databases with current information.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
Telecommunications Officer
Grant County Emergency Communications Agency
John Day, OR
10.2019 - 01.2021
- Operated communication systems to receive emergency calls and dispatch services.
- Assessed caller needs and prioritized responses based on urgency.
- Coordinated with police, fire, and medical teams for rapid response.
- Maintained accurate records of calls and actions taken during incidents.
- Provided clear instructions to callers during emergency situations.
- Monitored radio communications to stay updated on ongoing incidents.
- Ensured compliance with local regulations and standard operating procedures.
- Received incoming calls from the public and determined the nature of the emergency.
- Acted calmly and professionally under pressure while making decisions in high stress situations.
- Provided pre-arrival instructions over the phone such as CPR and first aid instructions, fire evacuation procedures.
- Provided support services for police officers in the field by locating addresses, researching suspects, running license plate numbers.
- Routed non-emergency calls to appropriate departments or agencies when applicable.
- Monitored multiple radio frequencies simultaneously while entering data into computer system.
- Updated records in database with detailed notes about incidents including suspect descriptions, vehicle information.
- Maintained contact with field units via radio, providing directions and assistance as needed.
- Utilized mapping software programs to plot locations of incidents quickly and accurately.
- Communicated effectively with other dispatch centers to coordinate resources when responding to large scale events.
- Adhered strictly to departmental policies and protocols related to handling emergency communications.
- Coordinated responses between multiple law enforcement agencies when necessary during multi-jurisdictional incidents.
- Identified priority calls based on severity of situation, urgency, or special circumstances.
- Created incident reports detailing all pertinent information regarding each emergency call.
- Attended regular trainings sessions on new systems and technologies used within the dispatch center.
- Gathered additional information from police officers at scene if necessary to complete report accurately.
- Used radio, telephone and computer system to update first responders with new information.
- Dispatched police officers and emergency personnel to calls for service.
- Took caller information, read associated computer information and documented vital details in call tracking and assignment system.
- Prioritized responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
- Researched vehicle, wanted and missing persons information.
- Advised personnel about accidents, weather conditions or other hazards.
- Mitigated risks and emergency response delays by efficiently monitoring public safety field units.
- Responded to emergency calls routed by automatic distribution system.
Cosmetology Instructor
Eastern Oregon College of Cosmetology
John Day, Oregon
03.2013 - 06.2016
- Designed and implemented curriculum for cosmetology courses.
- Instructed students on hair cutting and styling techniques.
- Demonstrated proper use of cosmetology tools and equipment.
- Evaluated student performance through practical assessments.
- Managed classroom environment to promote student engagement.
- Provided individualized support to enhance student learning experiences.
- Maintained compliance with state regulations and safety standards in teaching practices.
- Kept detailed student records, monitoring progress and growth to provide individual support.
- Demonstrated techniques for care on both mannequins and live people.
- Developed modern curriculum based on current hairstyle, nail, and skin care trends.
- Organized classroom activities such as quizzes and competitions to evaluate student knowledge levels.
- Ensured safety protocols were followed throughout all classes.
- Assessed student progress by providing feedback on technique accuracy during practical assessments.
- Managed inventory of supplies needed for course instruction.
- Supervised clinical experiences in the college salon or spa setting.
- Reviewed state board regulations related to licensure requirements for cosmetologists.
- Prepared reports outlining program objectives achieved at semester end.
- Developed and taught comprehensive beauty courses, including hair styling, makeup artistry, nail care, and facial treatments.
- Demonstrated technical skills in cutting, coloring, perming, and styling hair.
- Mentored students as they practiced their newly acquired skills on clients in the salon and spa environment.
- Led professional development seminars focused on career planning topics such as continuing education opportunities.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Built life-long learning skills and strong study habits in students to help each prepare for higher-level education.
- Planned in-class activities, discussions and lectures to increase student comprehension and participation.
- Applied variety of instructional resources to meet needs of students with varying backgrounds and learning styles.
- Prepared course objectives to follow school's curriculum standards established by school and state.
- Supervised advanced student work from both independent and group projects.
Education
GED -
Linn-Benton Community College
Albany, OR05-2007
Skills
- Access control and emergency response
- Risk assessment and management
- Customer service excellence
- Team collaboration
- Active listening
Certification
- DPSST Certified
- Taser Certified
Timeline
Security Professional
Trident Professional Security
04.2024 - Current
Forest Service Front Desk
United States Forest Service
03.2022 - 10.2023
Telecommunications Officer
Grant County Emergency Communications Agency
10.2019 - 01.2021
Cosmetology Instructor
Eastern Oregon College of Cosmetology
03.2013 - 06.2016
GED -
Linn-Benton Community College