Darian Ulrich
Tulsa,OK
Summary
Seeking a challenging position in a business offering growth and stability where I can utilize my skills/experience to contribute to the success of the company.
Overview
10
10
years of professional experience
1
1
Certification
Work History
911 Telecommunicator
Osage County Sheriff's Office
Pawhuska, OK
04.2024 - Current
- Enhanced emergency response times by efficiently gathering and disseminating critical information to first responders.
- Maximized caller safety by providing clear instructions for emergency situations.
- Maintained accurate records of all incoming calls, ensuring thorough documentation for future reference and analysis.
- Contributed to the development of new training materials for incoming 911 Telecommunicators, improving overall team preparedness.
Surveillance Officer
Osage Nation Casino
Sand Springs
12.2023 - 04.2024
- Enhanced security measures by conducting regular surveillance of premises and monitoring CCTV systems.
- Reduced potential threats by identifying suspicious activities and promptly reporting to relevant authorities.
- Maintained a safe environment for staff and visitors through diligent observation and quick response to potential hazards.
- Collaborated with the security team, ensuring smooth communication and swift action in emergency situations.
- Educated in MICS, TICS and SICS gaming policy in order to comply with all gaming laws to ensure all policy is met and done correctly.
- Obtained Osage Nation Gaming License to meet qualifications for gaming standards.
Child Welfare Specialist
Oklahoma Department Of Human Services
10 N. Mounds
03.2023 - 09.2023
- Contributed to court proceedings, advocating for family's best interests and recommending balanced solutions.
- Intervened in crisis situations and counseled children experiencing emergencies and disruptive incidents.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
- Implemented research-based interventions and strategies to support positive behavior and social-emotional development.
- Worked with educational team to develop Individual Education Plans (IEPs) for students.
- Documented data and completed accurate updates to case records.
Automotive Service Advisor
Ernie's Automotive Performance
Sand Springs
01.2022 - 11.2022
- Enhanced customer satisfaction by providing personalized automotive service recommendations based on vehicle diagnostics and maintenance history.
- Streamlined appointment scheduling processes for improved efficiency and increased daily service appointments.
- Collaborated with automotive technicians to accurately diagnose vehicle issues and prioritize necessary repairs.
- Increased sales of parts and accessories through thorough knowledge of available products and persuasive upselling techniques.
Assistant Manager
Quiktrip
Sapulpa, OK
09.2021 - 01.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Police Sergeant
Hominy Police Department
Hominy, OK
07.2019 - 11.2020
- Enhanced officer safety through the development of comprehensive training programs and ongoing performance evaluations.
- Increased crime prevention efforts by coordinating targeted patrols and deploying resources effectively.
- Conducted internal investigations, addressing both ethical violations and procedural discrepancies among officers.
- Mentored junior officers, providing guidance on best practices for policing techniques and career advancement opportunities.
- Reduced response times by optimizing patrol routes and employing data-driven strategies for resource allocation.
- Implemented proactive community policing strategies to build trust between officers and residents in high-crime areas.
Sonic Drive-In
Sonic Drive- In
Hominy, OK
08.2014 - 04.2019
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Bachelor of Science - Justice Administration
Rogers State University
Claremore, OK12.2019
Concurrent Enrollment -
Tulsa Community College
Tulsa, OK05.2016
Skills
Flexible
Customer Service
Technology Proficient
Problem Solver
Professional
Management
Hand Tool Experience
Admin Experience
Certification
- Breathalyzer Training - (2019-2020)
- Certified Peace Officer, Hominy Police Department - (2016-2019)
Timeline
911 Telecommunicator
Osage County Sheriff's Office
04.2024 - Current
Surveillance Officer
Osage Nation Casino
12.2023 - 04.2024
Child Welfare Specialist
Oklahoma Department Of Human Services
03.2023 - 09.2023
Automotive Service Advisor
Ernie's Automotive Performance
01.2022 - 11.2022
Assistant Manager
Quiktrip
09.2021 - 01.2022
Police Sergeant
Hominy Police Department
07.2019 - 11.2020
Sonic Drive-In
Sonic Drive- In
08.2014 - 04.2019
Bachelor of Science - Justice Administration
Rogers State University
Concurrent Enrollment -
Tulsa Community College